Come join our growing team! 

We have experienced continued growth over the past several years in the Dallas-Ft. Worth market and have a position open for an Installation Technician to service the Dallas-Fort Worth area.  This is a full-time, permanent position based out of our office in Richardson.  The standard hours for this position are 7:00 a.m. to 4:00 p.m. Monday through Friday, however some work after hours may be required depending on business needs.

Being dependable, having a positive attitude and a strong attention to detail are essential attributes of candidates for this position.  The best candidates are also self-motivating with high energy, have a solid multi-tasking ability and a strong desire to learn new technologies.

Essential Duties:

  • Provides installation and repair services to business customers
  • Act as remote hands for NOC engineers during service activation and troubleshooting
  • Installs, terminates, tests and repairs of Category 3, 5, and 5E premise wiring according to TIA-568B standards. Terminations include RJ45 connectors, biscuit and wall jacks, 66/110 punch down blocks
  • Installation of premise hardware, including but not limited to, plywood back boards, conduit, structured cabling, patch panels, UPS, PDU, relay racks, data cabinets, and NEMA boxes
  • Installation of network hardware, including but not limited to, switches, routers, firewalls, IP phones, Analog Telephone Adapters, media convertors, wireless access points, microwave radios and dishes
  • Climbs and works on towers for the purpose of installing, replacing or equipment
  • Ability to learn / use company software, hardware, and related systems
  • Contributes to our 24 x 7 support by participating in rotating on-call shifts


Successful candidates will meet the following minimum qualifications:

  • High School Diploma or equivalent
  • 1-2 years installation and maintenance experience in the data/communications industry
  • Ability to distinguish between colors in a cable
  • Ability to test equipment such as power meters, cable toners, and laptops
  • Excellent computer skills, verbal and written communication and presentation skills, including writing legibly to prepare neat and accurate records
  • Strong analytical skills and efficient and effective problem-solving skills
  • Ability to work effectively with tight deadlines and changing priorities
  • Flexibility to work some evenings and weekends, when the workload requires, including responding to designated location for a standby /callout within 60 minutes
  • Capable of stooping, kneeling or crouching for long periods of time and working in confined or aloft spaces
  • Ability to lift and carry up to 70 lbs. consistently
  • Must pass pre-employment background check, including having a valid driver’s license and clear driving record


Compensation & Benefits

Our hire in rate for this position is $15/hr.  You will also be eligible to participate in our benefits program: medical, dental, vision, life, and disability insurance are available on the first day of the month after 60 days of employment.  Paid time off will begin accruing after you've been with the company for 90 days.  We also offer a 401(k) with a generous company match, which you can start contributing to after 1 year of employment.


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