OneDegree is a new generation of InsurTech that reimagining the industry with design and digital innovation. Our mission is to set new standards for insurance that puts customers first.

We are among the first batch of virtual insurers authorized by the Hong Kong Insurance Authority to provide insurance products purely through online channels. We pride ourselves on providing breakthrough innovations in products and services by our digital platform, we now offer Pet, Fire and Critical Illness Insurance for your furry friends and for your home.

Want to join us and make a change? We are looking for an Assistant Claims Manager who support in processing insurance claims.

If you are detail-minded and self-motivated, come and join our team!


What you will be doing:

  • Assessing claims in compliance with company's policy and guidelines
  • Handling claims enquiries and complaints via telephone and emails
  • Provide the training to teammates and check reports for services monitoring
  • Assists in enhancing the system and workflow to meet our customers’ need and services standards including system testing
  • Assisting in ad-hoc projects as assigned


What we are looking for:

  • 5+ years of experience in medical claim processing
  • Customer-oriented with excellent communication and interpersonal skills
  • Strong sense of responsibility with high level of integrity and trust
  • Good communicate and time management skills
  • Proficiency in MS office (Word, Excel), Chinese word processing is necessary.
  • Excellent command of spoken and written in English and Chinese
  • Strong team player, willing to learn, able to work independently and under pressure
  • Self-motivated, analytical and detail-minded in problem solving

*** Candidates with less experiences will be considered as Senior Claims Officer


More about us:

  • Fast-growing insurtech startup in Hong Kong
  • Young and energetic team
  • Flat organization structure
  • Opportunities to grow and shine!


We value our employees:

To us, people are our greatest asset and we are more than happy to invest in employees! We create a healthy work atmosphere and provide you with the tools and support for doing your job successfully. With a culture of flexibility and transparency, we believe there should be no barriers, and everyone’s contributions matter.

We would like to be an ‘EMPLOYER OF CHOICE’!


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