We are looking for an Account Manager (f/m) to join our amazing Sales Good & Services team in Bucharest.
As an Account Manager for OLX Goods & Services, you will be at the forefront of the Goods & Services Market, empowering our users - top companies in various industries, to reach the best good and services posting & promoting solutions. Through the biggest site in Romania - olx.ro - and with your contribution, they will finally increase their sales.
..at OLX Group Romania
In Romania, we are 100+ people working for OLX, Storia.ro, and Autovit.ro. Currently from home, but usually from our cozy office in the center of Bucharest. OLX is the leader of the classifieds market, helping millions of people make the smart choice every day – creating more space at home, repairing a broken pipe or, just like you, finding the best job.
A typical day at OLX Group, in the role of a Key Account Manager, could include:
- Develop trust relationships with a portfolio of clients;
- Acquire a thorough understanding of key customer needs and requirements;
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives;
- Ensure the correct products and services are delivered to customers in a timely manner;
- Serve as the link of communication between customers and internal teams;
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust;
What will you need to be successful in this role?
- Have proven experience in account management (+3 years);
- Have good knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
- Possess the ability to learn about products and services and describe/explain them to clients;
- Show excellent communication and interpersonal skills;
- An eye for the data, ability to analyze the data and to connect the dots into strategies;
- The skill of connecting - dots of information, people, ideas;
- Demonstrated experience working with cross-function stakeholders including BI, CS, legal, finance etc.
- Have outstanding negotiation skills with the ability to resolve issues and address complaints.
What can you expect from us and what do we offer?
The opportunity to work for the leading classifieds brands in Romania, a place that takes the best out of being a global company and bringing a nice local flavor;
A desk in a beautifully designed office in the center of Bucharest, close to some of the best coffee shops and brunch places. However, the job will be remote during the pandemic, for obvious reasons;
Continuous investment in your development, through trainings. Also, the chance to connect for advice and inspiration to other professionals from all over the world;
Complex compensation package (sales commission, medical insurance, flexible benefits compensation);
Friendly, curious and driven colleagues that get stuff done and consider that enjoying the ride is far more important than rules and hierarchies.
Cake. Or other gifts. We like to get creative about them.
Make your own smart choice!
By joining us at OLX Romania, you help us create more opportunities for the 10 million visitors we have every month. We want to bring sellers and buyers together to make deals that leave everyone satisfied. Including you! OLX is one of the companies that encourages personal initiatives, growth and entrepreneurial spirits. We believe in crafting a richer world by empowering people and letting them shine.
As for the bigger picture, here is some info about OLX at a global level. We are present in more than 40 countries and we generate a monthly traffic of over 19 billion pageviews. Each month, we serve over 260 million active users. Overall, across the globe, millions of people use OLX to buy and sell goods, with the help of over 7.500 employees.