WE'RE HERE TO BRING DELIGHT TO THE WORLD OF NUTRITION
OLLY is a fast-growing company working to bring simplicity and delight to the world of nutrition. Yes, stuff like vitamins and probiotics. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can't have happy without healthy. And isn't true happiness where it's at? So we've made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We're super passionate about the work that we do and we're on the hunt for a fellow self-starter to join our ambitious bunch.
We hope you'll indulge us as we toot our own horn a little. We currently have over 40 products sold nationwide at retailers including Target, CVS, Safeway, Whole Foods, Walmart and many more. We got off to a fast start and have already been recognized as a successful, transformational brand in both the supplement and nutrition categories. As you can imagine we need more rock stars to help us continue the pace as we have high hopes for our future.
OK, one last tidbit or two - in 2019 we joined our friends over at Unilever to help us grow OLLY into a global brand. We are also a B-Corp, so doing social good is built into our DNA and we're headquartered in the heart of San Francisco with a culture that reflects the friendly, optimistic and health-minded values of the brand. Our goal is to build a uniquely special company and brand that will make us all proud!
BUT ENOUGH ABOUT US LET'S TALK ABOUT YOU
You are welcome at OLLY for who you are, no matter where you come from, what you look like, or what healthy means to you. Our products are for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and shine. So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find our inspiration to help people be happy from the inside out.
THE ROLE: VP QA/RA
As Vice President of QA/RA for OLLY, you will be responsible to lead as the Company’s expert on quality and regulatory compliance, providing direction, advice, and insights to appropriate stakeholders on existing, new, and emerging dietary supplement regulations as well as QA/RA compliance and enforcement initiatives. In support of the growing platform of products and formats spanning the business portfolios, you will bring deep expertise and experience in the dietary supplement category and have strong knowledge and experience in establishing QA GMP and regulatory processes and procedures. This expertise will enable OLLY to continue to grow as a competitive and agile business in the categories that it operates within, enabling speed to market and competitive product claims, within global regulated industry segments. As an executive voice for quality and regulatory compliance, you will support the strategic internal and external-facing connections and industry organizations, ensuring OLLY’s position as the industry leader in this area by forming excellent relationships with all stakeholders. This role reports to the CEO and will oversee the QA/RA department.
KEY RESPONSIBILITIES
- OLLY Leadership Team member responsible for ensuring we make products that deliver on our brand promise; provide direction, advice and insights into quality and regulatory compliance leadership in all leadership forums
- Develop and drive OLLY’s contract manufacturer qualification process and hold our 3rd party partners accountable to delivering a best in class product experience, including living up to our social + environmental commitments
- Lead quality and regulatory compliance initiatives to protect the brand while driving growth ambition
- Lead and implement QA/RA strategies, policies, and objectives in accordance with Company strategic plans
- Participate in external policy and advocacy to create, grow, and protect the business. Represent company on appropriate forums
- Partner with other functions like R&D and supply chain to ensure timely regulatory deliveries
- Work with external companies to ensure appropriate QA/RA framework is in place to ensure end to end compliance (e.g., labeling, advertisement, sales & distribution, claim etc.) for the business
- Provide coaching, mentoring, and training for QA/RA team
- Manage QA and RA teams, and scale resources and capabilities to meet business requirements with agile QA/RA process and inter-functional credibility
- Provide strong credibility to the voice and opinions of Quality Assurance & Regulatory Affairs, using creativity and deep GMP/regulatory insight to solve problems, identifying win-win solutions as a proactive business partner
- Ability to lead in a collaborative environment with a positive leadership style and a hands-on approach that emphasizes teamwork, collaboration, influencing, motivating, and consensus and team building
- Work with in-house and external legal counsel to resolve product compliance conflicts, and other issues when ambiguity exists in the regulations by applying risk management principles to ensure consumer and brand protection
- Provide QA/RA guidance, risk assessment, and management throughout the product lifecycle: New Product Development and Commercial project Provide coaching, mentoring, and training within QA/RA team/ department as required.
- Successfully lead/ facilitate internal and external agency audits as required
- Other responsibilities as needed
THE CANDIDATE
You are adept at building strong relationships at all levels of an organization and delivering best-in-class customer service. You have a passion for partnership, engagement and for being an overall ambassador of our values (R.E.S.P.E.C.T, Transparent, Optimistic, Disruptive, Helpful). You know how to get things done but when you need help you ask for it, no task is too small. You are proactive, highly organized, self-driven and expect the best from yourself - you genuinely see the cup half full, even under pressure. You like to solve problems and you want to work as an integral part of a team that makes great things happen. You have progressive, successful management experience with the ability to mentor and oversee experienced staff. Excellent strategic and agile thinker with deep business acumen and problem-solving track record.
Superior facilitation and communication skills both written and oral, including public speaking. You have a "big picture" perspective, taking personal responsibility for actions and maintaining a commitment to consumer trust, quality, and integrity.
CAPABILITIES + SKILLS REQUIRED
- Bachelors or Master’s degree in Regulatory Affairs, Science, Medical Sciences, Pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
- 12+ years of direct US dietary supplement/OTC/Consumer Healthcare GMP/regulatory experience
- In-depth Knowledge and experience on FDA and Health Canada quality & regulatory and applicable laws and regulations, as well as of cGMP standards
- Proven regulatory advocacy skills with measurable deliverables in the dietary supplement space in US.
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external stakeholders
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
- Excellent English written and verbal communication skills
THE DETAILS
LOCATION: San Francisco, CA relocation support will be provided for out-of-area candidates. (Hybrid - 1 day in office (Tuesdays) / 4 days WFH)
HOURS: Full time, exempt (salary)
MANAGER: CEO
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship. For all OLLY positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.