#LI-CA1 #mid-senior

About the role:

OLIVER is a global marketing agency. Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site or offsite in our hubs. OLIVER partnered with adidas in 2015 to build out a language localization team. Since then, we have launched 5 other teams, spanning from shoot production to toolkit creation. We are now over one year into our biggest venture with the brand - a centralized adaptation global team.   

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We worked with adidas to build a dedicated global centralized adaptation dedicated team, which delivers all their global localized remastering and adaptation needs.    

Our team supports adidas’ global markets from our centralized offices as well as being onsite/near-site with the clients in these markets. The support spans from e-Comm, social, print and retail content needs. This specific role will focus on adidas-owned retail channels (DTC). This team serves as adidas’ bespoke global adaptation global agency, working at the heart of their business.  

The North America Account Manager develops and builds strong relationships with the local clients, becoming a trusted and valued advisor and delivery specialist. Reporting to the Account Director, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances.  

The role delivers an exceptional level of client service and creative thinking, as well as having an active role in driving efficiencies and lead growth across all categories including Originals, Football, and Running, to name a few.   

What is required:  

  • An understanding of the importance of working within brand guidelines, the business/their needs, expectations, and requirements in order to provide the best service and solution through close partnership in the key market.  
  • Experience with global creative toolkits, market adaptations, and localizations.  
  • Ownership and management of local client engagement. 
  • Experience driving regular client and internal status meetings, escalating issues and proactively resolving problems, managing project resources and spend, and making critical decisions.   
  • The ability to drive and motivate a team and project through to successful completion.  
  • A background in production with a strong delivery background, an understanding of the process and nuances for delivery of high volumes of adaptation work.   
  • Growing strong relationships with the different agencies - creative origination agencies, printers etc.  
  • A strong passion for sport and particularly for the adidas brand.  
  • Ideally a strong background in a retail environment, both online and offline. 

What you will be doing: 

  • Working with globally supplied creative, delivering end to end management of large-scale projects for adidas owned retail stores. 
  • Oversight of creative development for 2D and 3D formats – in-store graphics, launch zones, digital content & more. 
  • Working closely with clients to create strong concepts from initial briefing. Understanding the local nuances to your market. 
  • Working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams. 
  • Working with offsite / international hubs and local teams and clients to deliver work. 
  • Delivering projects, with support from the Project Management, including:   
  • Interrogating job requests and creating production ready briefs for design. 
  • Providing clear, on-brief direction to creative and working with team through every step of a project to ensure client asks are met/covered. 
  • Collaborating, motivating, and encouraging the team to ensure all team members remain focused on delivering the best work possible and feel supported in doing so. 
  • Taking responsibility for service levels and KPIs.  
  • Oversight of creative output; acting as guardian to ensure quality is kept high across all projects.  
  • Implementing the best practice production process within OLIVER and with clients.  

What you need to be great in this role:

  • Experience working in an advertising agency; sports and lifestyle category is a plus. 
  • Cross channel experience; Print, Digital Display, Email. 
  • Experience working on multiple projects at once from brief to delivery. 
  • Ideally a solid understanding of Retail best practices. 
  • The ability to manage both individual and project workloads and identifying challenges and risks within them.  
  • Executional rigor, competent in multitasking and great organizational skills.  
  • The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with in-market target audience.   
  • Competent in presenting and communicating ideas to clients.    
  • Experience working with retail and with sports products.   
  • Good understanding of project finances – estimating, timings, and invoicing.  
  • Comfortable with working with remote clients and functional team in different time zones and cultures.  
  • 3-4 years of relevant experience in:   
    • Adapting and Activating Toolkits  
    • Print 
    • Digital & Programmatic   
    • Social   
    • OOH   
    • Retail   
    • Production   
    • Paid Media   

About OLIVER:

OLIVER believes that agencies work better inside a brand’s organization – delivering more effective work at the speed and flexibility required to drive modern businesses forward. Using our unique methodology, and supported by bespoke technology, we design, build, and operate specialist, custom creative ecosystem with our clients. We believe that proximity enables better collaboration, leading to better marketing solutions.

Established in 2004, our model is now driven by nearly 3,000 people worldwide, working across more than 200 custom creative ecosystems in over 25 countries. We are the undisputed leader in our space, which means we carry the responsibility and humility that comes with breaking new ground, continually evolving one of the most transformative agency models in history. People who join OLIVER come to us from all stages of their careers, from entry-level to agency veteran.  They find a culture of entrepreneurism, direct and meaningful client impact, deep collaboration across offices and teams, and frankly, a bit of the unknown. If you’re most comfortable in safe, predictable environments, OLIVER may not be for you. That said, we will also give you the support, tools, feedback, and recognition to be your best – we want you to achieve what you strive for. The opportunities for growth are as wide as you can make them.

Our Values and how to live them  

  • Ambition. You look for opportunities to deliver greater value to those around you
  • Imagination. You identify a range of solutions to problems
  • Inspiration. You lead by example and encourage others
  • Inclusion. You are actively pro-inclusive and anti-racist across our community, clients and creations
  • Learning. You have excellent listening skills that helps you to learn from our clients and those around you
  • Results. You accept responsibility for your action

As an employer we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you need us to make any adjustments to make your application process easier please let us know by emailing  talentteam-na@oliver.agency 

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