Role: EMEA HR Administrator (FTC - 12 months)- Maternity Cover
Location: Cape Town, South Africa
ROLE MISSION
Working in partnership with our client, the EMEA HR Administrator will provide comprehensive HR support for EMEA (and other markets as per request) to the People team and contribute to providing delivery of high-quality service to employees. They are also responsible for supporting the People Operations Partner and People Partners with the day to day running of the team and all functions and, will have the opportunity to lead on certain projects with the support of the People Operations Partner.
The EMEA HR Administrator is a specialist in our EMEA processes and will ensure processes are aligned globally, and is able to provide training and support in all areas for everyone in the team. This role would suit someone who has experience and solid foundation knowledge in HR and process, and would like to be a part of a growing and dynamic team and part of an international group.
WHAT YOU WILL BE DOING IN YOUR ROLE
- Production of employee documentation including offer letters, contracts, variations to contracts, and other related documentation which includes, but is not limited to, reference probationary reviews, absence management, the disciplinary process; handling grievances, performance management, the redundancy process and TUPE. Also responsible for reviewing documents produced by other members of the team to ensure attention to detail
- Maintenance of employee records by updating the HR Database (Sage), Peakon ( People Engagement Tool), Greenhouse (Applicant Tracking system) and with any employment changes, filing and ensuring compliancy
- Managing the administration for on-boarding of new starters, creating and updating HR documents such as contracts and offer letters, assisting with the induction, ensuring background and reference checks are completed. Understanding all legislation for new starters across all responsible markets and ensuring we are compliant at all times
- Enhance processes for onboarding, offboarding and all other employee lifecycle events
- Support and advise managers and employees with incoming HR queries by telephone, email and other correspondence in a professional and efficient manner – with the support of the People Partner when needed
- Supporting the employee performance appraisal process and compensation planning process
- Liaise with payroll and finance on people related issues and support with HR audits
- Understanding employment law and best practice and reflecting this in day-to-day support
- Manage Safer Recruitment – References, RTW, Data Protection etc.
- Support the HR (People) Partner in setting up and improving processes to ensure continued best practice
- Continue to build and instill a customer service culture through proactive, compassionate and accurate guidance and support to the business
- Maintain appropriate level of process, program, and policy knowledge in order to assist team members
- Complete ad-hoc projects, reporting, and tasks and analyse data to be able to provide accurate statistics where required
- Managing all HR operational tasks –ensuring we are “audit ready” and our processes run effectively and smoothly. Ensure every aspect of the employee lifecycle is documented and stored appropriately
- Action and oversee the payroll process and ensure the information passed to payroll is accurate. Support team members with training on this process where needed and be a point of contact for the payroll and finance teams with any queries from the information we have provided
- Leading Maternity and Paternity conversations
- Support the People Operations Partner in identifying inefficient processes and working to find a solution (including automation) that fits the scale of growth the business is predicted
- Support the People Operations Partner with the day to day running of the team to ensure we are completing all tasks within SLA and to a good standard
- Support the People Operations Partner with auditing all data on the system to ensure it is 100% accurate at all times and provide training and support where needed.
- Have solid knowledge and experience of EMEA processes while being a specialist in 1 area to provide deeper support where required
- Work alongside People Operations Partner to align EMEA process to ensure both are working in silo
- Be a vocal member of the team such as leading meetings, sharing opinions and collaborating with other departments in the People Team regularly
- Regularly collaborate with People Partners and other stakeholders within the business to provide administrative support and advice
ABOUT OUR COMPANY
Lots of agencies say they're different. OLIVER is.
OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.
Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.
OUR VALUES
We are a company built on our values, we have given you a brief overview below but would love to tell you more.
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Follow us on Instagram oliver.talent
Job Id: 9463
#LI-Onsite #LI-ZS1
OUR VALUES
We are a company built on our values, we have given you a brief overview below but would love to tell you more.
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.
