Role: Global Head of Automation Solutions 

Location: London / Hybrid

 

ROLE MISSION

The Global Head of Automation Solutions for our client, will be responsible for advocating and delivering on the client studio automation mandate, along with driving innovation through strategic thought leadership within Oliver and with our client. 

This exciting new role, reporting into the Global Programme Director, for our largest FMCG client and is critical to the continued success of our client, our client's technology and automation efforts. We are looking for a leader to bring together, implement and evolve the global automation strategy at our client, in order to make our client's Marketing Automation offering, in partnership with our client, best in class and deliver business results.

The Global Head of Automation Solutions, is the champion for our automation efforts and must raise the profile of the client as a leading marketing tech adopter, in partnership with our parent organisation. While the role is focused on automation excellence for our client, part of the role will include helping guide Oliver’s automation technology solutions positioning and promoting an understanding of the tools available to inform and educate a broader set of stakeholders. 

 

WHAT YOU WILL BE DOING IN YOUR ROLE

The Global Head of Automation Solutions, is responsible for the success of our differentiated automation processes, people and technology to deliver marketing content at pace and to a high quality. This will include the accelerated development and deployment of in-house and 3rd party technologies to solve the client’s problems and the development of a true Marketing Automation capability for our client. 

To achieve this, the Global Head of Automation Solutions, will be expected to build, deploy, maintain and evolve a global, world-class automation solution to all the client's brands:

  1. Create a Marketing Automation strategy that works for the client to deliver against KPI’s
  2. Develop and deploy fit for purpose, and repeatable toolsets, processes and workflows that deliver against the strategy
  3. Partner with the client's brand leads and Senior Leadership Team (SLT) to find the best solutions and drive action
  4. Champion a set of common tools and onboarding and handoff procedures to enable increased mobility of personnel and outputs
  5. Accelerate training, development and certification programmes for the tools deployed (where needed)
  6. Promote a shared knowledgebase / learning platform / roadshows across the global network to increase re-use of assets and adoption of the Marketing Automation capability
  7. Provide thought leadership through the identification of new vendors, capabilities, formats and lead the innovation programme
  8. Collaborate with the the client's Automation Change Managers to ensure common goals, actions and successes
  9. Collaborate with Oliver / BTG to ensure sharing and knowledge of wider best practice.

Specific Accountabilities and Goals include:

  1. Increase internal and external stakeholder satisfaction with our Marketing Automation capability (including external creative agencies)
  2. Increase employee satisfaction within our 21 client offices through the deployment of both creative and process automation
  3. Create an ‘Automation First’ mindset within all client studios globally
  4. Enable the client to become known as a leader in Marketing Automation
  5. Introduce leading-edge methods, structures and best practices necessary to hit KPI’s
  6. Reinforce correct usage of the technology and processes, holding project and account teams accountable for 'right first time’ delivery
  7. Partner with the client studio SLT and Commercial team to find results driven solutions and value pricing structures
  8. Partner with Oliver stakeholders towards improved positioning and promotion of our automation capabilities
  9. Manage the deployment and support of propriety platforms, as well as integration, deployment and support of new 3rd party tools and tech processes

Measures of Success (values may change over time): 

  • Increase adoption of automation across all of the client's brands 
  • Establish an ‘automation-first’ mindset within the client offices 
  • Increase re-use of assets, demonstrating increased speed to market and ‘right first time’
  • Establish & deploy common and repeatable processes
  • Stakeholder satisfaction scores
  • Identification and successful implementation of innovation pilots

 

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

  • Strong experience in a production capacity, within creative marketing services
  • Working knowledge and experience of creative automation processes, technologies and people
  • Experience leading a global initiative across regions, cultures and time-zones
  • Practical experience and success of implementing structural and/or significant process changes
  • Demonstrated history of being result focused, through process driven experience
  • Interfacing directly with clients, to provide leadership and build strong relationships and trust

Personal Attributes:

  • Self-motivated, driven, proactive and thoughtful team member and real advisor to clients
  • Collaborative and open minded
  • Have a point of view that can be clearly and calmly articulated, with respect to those they work with
  • Ability to find the right solutions for unique problems
  • Ability to build relationships at all levels, within and outside the business
  • Can identify what is important to the success of a programme, in order to prioritise their own and other’s workloads 

 

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

 

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

 

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

 

talent@oliver.agency

Job ID: 4824

Follow us on Instagram: @oliver.talent

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
EMEA Voluntary Question Set

As an employer, Inside Ideas Group are committed to becoming an inclusive employer and ensuring people from all backgrounds are represented regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We invite you to complete our data capture form to support us in our mission to minimise bias in our recruitment processes. 

We may process information about whether you are disabled or are neurodiverse in order to make any reasonable adjustments for the recruitment process and your workplace. We will use this information to carry out our obligations and exercise specific rights in relation to employment. We may also collect information about your gender identity or expression, age, race, ethnicity, nationality, sexual orientation and religion to make sure we are offering equal treatment and opportunities for all groups regardless of their backgrounds and to promote our diversity and inclusion initiatives within our company, by ensuring that our recruitment process mitigates bias. If you voluntarily disclose such information through one of our data capture forms or otherwise, we will treat this information as being provided under your consent. This information will not be taken into consideration when assessing your application and can only be viewed on an anonymised aggregated basis. For the protection of our legitimate interests, we may need to retain this information for a defined period to keep the records of our hiring process.

Please select the gender that best describes you (Select one) *





Please select your age range (Select one) *











Please select the ethnic background that best describes you (Select one) *























Please select the sexual orientation that best describes you (Select one) *







Please select the religion that best describes you (Select one) *









Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in OLIVER’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.