Role: Senior Account Manager

Location:  Reading



Working in partnership with our client, the Senior Account Manager assists the team to create powerful and impactful designs across various platforms. We champion some of the biggest household named brands, ranging from Walkers to Doritos.  


You are someone who likes to work in close collaboration with clients and brands. You are entrepreneurial and relish the opportunity to be a part of something new and dynamic.



Reporting to the Account Director, the Senior Account Manager is part of a team of 18 with varying skill sets. Taking responsibility for a particular scope of work makes this a challenging role that will give the right person true ownership of their day to day and play a key part in the overall development of an extremely fast-paced FMCG environment.


  • Understand the importance of brands and working within brand guidelines 
  • A deep understanding of the business; their needs, expectations, and requirements to provide the best service and solution through close partnership with the client 
  • Effective project management through the full life cycle using project governance as directed by the client – escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions  
  • Build and maintain relationships with clients often through regular face to face contact and virtual meetings.
  • Run account meetings and take responsibility
  • Act as the first point of contact for client questions and requests.
  • Understand your client’s business and objectives; input strategically to develop creative briefs
  • Support client growth and projects. 
  • Work-flow management – liaising with internal creatives and external suppliers where needed 
  • Act as the first point of contact for client questions and requests.
  • Work across FMCG 



  • Senior Account management experience 5+ years.
  • You're extremely well organised, naturally juggling multiple tasks at any one time.
  • You cope effectively when things are up in the air and carefully manage ever shifting priorities.
  • A problem solver with an understanding of the creative industry.
  • Great attention to detail
  • You genuinely care about people and build collaborative working relationships. 
  • Excellent organisational and communication skills
  • Experience in working and managing high volume of work
  • Good negotiation skills
  • A real self-starter – Never be sat there twiddling their thumbs
  • Ability to work well under pressure
  • Hard working but up for a laugh at the same time



Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.



We are a company built on our values; we have given you a brief overview below but would love to tell you more.


Be Ambitious – to succeed

Be Imaginative - to push the boundaries of what's possible

Be Inspirational - to do groundbreaking work

Be always learning and listening - to understand

Be Results-focused - to exceed expectations


As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.






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