Who We Are

OKX is revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology and to date, we have 50+ million users, 3000+ employees and 180+ countries believing in the same vision as us. We are safe and reliable, backed by our Proof of Reserves. As strong supporters of the Arts and Sports, we are proud partners of @McLarenF1 @ManCity @Tribeca.

About the Opportunity

The IT team focuses on providing a seamless and exceptional user experience for all internal users while our organization works towards building a secure and reliable platform for digital asset transactions. As a Network Engineer, you are a part of a talented group of professionals who enhance and manage our robust IT infrastructure while ensuring the reliability and scalability of our IT infrastructure and exchange platform.
You will engage with the broader company to ensure alignment on policies, procedures and compliance objectives and information security. You will collaborate and innovate are at the core of our team's values.
Join us as we shape the future of cryptocurrency trading.

What You’ll Be Doing 

  • Design, configure, implement, and maintain network infrastructure including firewalls, switches, access points, VPNs, and security solutions, as required.
  • Oversee, maintain and future proof global network infrastructure with multiple vendors such as Cisco, Fortinet and Aruba.
  • Support global wide area networks and remote local area networks in multiple locations.
  • Act as the subject matter expert of common networking technologies, including TCP/IP, 802.11 WLAN design, 802.11x protocols, campus and data center networks, SD WAN, BGP, OSPF, NAT, PAT, DHCP, RADIUS, VLANs, TFTP, NAC, DNS, CIDR, ARP, ISE, fiber optics, VPN, BGP, ACLs, packet capture/analysis, Netflow, VoIP, encryption, network segmentation, load-balancing, tunneling, filtering, and other network technologies.
  • Manage the procurement process for software and hardware, ensuring strategic investment and resource optimization.
  • Oversee budget and forecast in respect to network equipment, network related tools (e.g. network monitoring software), subscriptions (licenses and added modules), network connectivity recurring charges (DIA, SD_WAN, MPLS…etc), hardware/software upgrades,
  • Provide technical assistance and support to incoming queries and issues related to computer systems, network connection, software, and hardware and manage escalated technical problems.
  • Drive innovations and improvements in IT processes and infrastructure to enhance operational efficiency and reliability.
  • Implement technical standards, strategies, specifications, and solutions.
  • Lead IT projects from conceptualization to execution, ensuring alignment with strategic objectives and timely delivery.
  • Acts as point of contact for all IT-related systems in the office, such as VOIP system, video conferencing system, CCTV, access control system, printer and so on.
  • Resolve technical problems in partnership with the broader IT Ops teams for Local Area Networks (LAN), Wide Area Networks (WAN), and Wi-Fi.
  • Participate in Global IT initiatives and projects to standardize global network infrastructure and ensure that configuration and maintenance is in alignment with our security compliance and IT security standards.
  • Able to think outside the box and be resourceful in troubleshooting all technical issues in regards to hardware, software, networking and SaaS platform access and connections.
  • Create IT knowledge-sharing documents related to office networks, and constantly improve the IT service desk knowledge base.

What We Look For In You

  • Relevant work experience 7+ years in supporting and implementing complex networks.
  • Bachelor degree or above, majoring in IT information systems, Computer Science, Engineering or Cybersecurity.
  • Technical expertise: Expert knowledge of Cisco systems, Fortinet systems, ACL, ISE, SD-WAN, Routing, Switching, wireless technologies (such as Aruba controller and Aruba central)
  • High-level and low level network design, lifecycle management, network capacity planning, site relocation/expansion, packet capture devices for network troubleshooting and problem management
  • macOS knowledge is a MUST. Familiar with Windows, Linux, MS Office suite, Google workspace, Jira, password vault, drive encryption and other similar applications operation and maintenance.
  • Must be self-motivated, and possess the ability to work reliably and responsibly, both independently and in a team environment.
  • Good verbal communication, team player, and proactive approach to resolving problems and issues.
  • Ability to communicate effectively at all levels of an organization, including executive level management.
  • Excellent English language verbal and written communication skills is a MUST; fluency in Mandarin is highly preferred.
  • Ability to handle stressful situations and tight deadlines in a fast-paced environment.
  • On occasion, you must be able to work flexible hours to participate in virtual meetings outside of normal business hours and to respond to escalations in the event of incidents.

Nice to Haves

  • Network relevant certifications such as CCNP, CCIE, FCP, CISSP
  • Experience in cloud networking
  • Experience in virtualization
  • Understanding of authentication and data encryption
  • Scripting and network automation using tools like Ansible, Python, and Perl
  • Remote support and network infrastructure deployment experience
  • IT certifications or equivalent experience.
  • Bilingual in Mandarin and English
 
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependents
 
Okcoin Statement:
The salary range for this position is $159,000 to $239,000. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
 
Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

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