Who We Are

At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!

About the Opportunity

As a Content Designer, you are the bridge between our users and our products. Your expertise in crafting clear, concise, and accurate content not only builds trust with our users but also transforms complex product features into intuitive, easy-to-understand experiences. You will foster relationships with key stakeholders across various departments, such as Product Management, Product Design, Marketing, User Research, Engineering, and Localization.

What You’ll Be Doing

  • Create and develop user-friendly content in English and/or Simplified Chinese. Content types include UX copy, emails, push notifications, release notes, and product documentation.
  • Coordinate with global teams to apply our brand voice and deliver a compelling product narrative that helps further our business objectives.
  • Actively use and contribute to our content guidelines and glossary to ensure that our company communicates with our users in a friendly, professional, and consistent manner.
  • Identify potential project blockers proactively and engage stakeholders to resolve any issues and ensure timely delivery and optimal user experience.

What We Look For In You

  • Bachelor's degree (or higher) in English, Journalism, Communications, Translations or related fields
  • Strong interpersonal and communication skills, and outstanding ability to write in English at a near-native level
  • Proven experience in various forms of writing, such as UI copy, microcopies and user education
  • Experience in creating style guides, content framework, and working with diverse or global teams
  • Proactive problem-solving skills, with a focus on identifying and addressing issues in a timely manner
  • Deep commitment to enhancing user experience, prioritizing user needs and insights into content creation

Nice to Haves

  • Experience or familiarity with the crypto or blockchain industry
  • Proficiency in design and localization software
  • International experience, covering content targeted towards different geographical regions
  • Proficiency in written Chinese is a bonus but not required

Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we'd love to tell you along the process!

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