Who We Are
At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.
We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.
About the Opportunity
P2P trading is a peer-to-peer cryptocurrency trading mode, which allows OKX users to buy and sell crypto with local currencies. Our mission is to provide quality matching services for buyers and sellers. Currently, we have opened P2P trading services in 28 countries around the globe. Our P2P trading team is looking for experienced and exceptional business development managers. The ultimate goal is to build a top-notch international team.
What You’ll Be Doing:
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Responsible for the operation and management of P2P users, establishing and improving the operation system and strategies of merchants, and improving the service experience of merchants;
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Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues
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Improve the trading activity of merchants and users and increase trading volume through refined operation, service and high-quality publicity and planning;
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Ability to leverage on regional user data and insights to contribute to the team’s growth & ops strategies
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Based on industry understanding and constant market research, provide localization feedback and competitive information, put forward optimization suggestions for product experience upgrading, and help the team to quickly match strategies suitable for local promotion according to hot events.
What We Look For In You:
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Bachelor degree or above
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Proficiency in English as working language; and Thai, so as to converse with Thai-speaking stakeholders in the local market
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Knowledge of blockchain, crypto, and P2P payments is a must
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Preferably a crypto P2P user
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Have rich experience and resources in other P2P platforms, master P2P merchant channels, and be able to independently develop new merchants or explore merchants from competitors;
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Familiar with the whole process of P2P operation, able to build user trust through service and daily management;
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Good inter-departmental communication and collaboration skills, and team management skills
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Proactive, result-oriented, problem-solving and analytical skills are a must have.
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High degree of self-organization and discipline
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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More that we love to tell you along the process!
