OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing FinTech. The Customer Due Diligence Manager is responsible to review customer cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations, and other AML or fraud related. You will provide a level of leadership support to the CDD/EDD teams working alongside with Risk/Fraud/Compliance teams. You will work with the country, regional and global stakeholders and must be very flexible, willing, and able to work in a very dynamic environment. The position reports directly to the Global Head of Customer Due Diligence, with matrix reporting to management as necessary.  

This individual must have prior know-your-customer and sanctions compliance experience.

What You’ll Be Doing:

  • Assisting in leading strategic direction, training and advisory support with regards to CDD/EDD and Onboarding process.
  • Developing and maintaining robust KYC/KYB policies, procedures, controls, and frameworks.
  • Driving and managing the KYB process globally. Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally.
  • Provide people management and development responsibilities and ensure team service level standards are met.
  • Liaise with Compliance department and senior management within business units.
  • Oversee new client onboarding and implement process enhancements to improve client onboarding experience.
  • Monitor periodic review to ensure regulatory requirements are met.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Prepare daily and weekly onboarding metrics and progress reports.
  • Support the regional AML officers in regard to AML and fraud referral cases.
  • Required to maintain knowledge of AML/Fraud related regulations and attend a minimum of five hours of training per year.
  • Being the contact point for any question arising from clients and any other internal/external stakeholders.
  • Ensure that all legal and customer files/data are maintained in accordance with European Regulations and Group policies.

What We Look For In You:

  • Have 5+ years of related experience in, KYC/KYB, Anti-Money Laundering (AML) Compliance or a similar compliance or risk control-related function in the financial service industry and have had experience in working across multiple jurisdictions in a dynamic and changing environment.
  • Good understanding of business, operations, and risk and control functions.
  • Bachelor’s Degree or relevant equivalent experience or professional qualification.
  • Proven leadership experience with the ability to see the big picture without losing attention to detail.
  • Strong communication, planning, and organisational skills

Nice to Haves:

  • ACAMs certification or demonstrated knowledge of AML regulations is an advantage
  • Experience working with teams across global offices and time zones
  • Individuals who can research, process, and interpret large amounts of information every day which will allow you to make ethical decisions with integrity 


Why Join Us?

  • Competitive remuneration package (Basic Salary + Yearly Bonuses).
  • Meal Allowance up to RM 500/month
  • Monthly Team Building
  • RM 2500 Benefits per annum (Training & Wellness)
  • Hybrid work arrangements
  • Convenient workplace (5 minutes walk from MRT TRX).
  • Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
  • Employee engagement, recognition and appreciation program.
  • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

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