OkCupid is looking to hire a User Experience Researcher! 

Do you enjoy scary movies? Do you believe yes or no questions can help you find your soul mate? These are some of the questions we ask our users to help them find meaningful connections. Yet, we have many questions that go unanswered.
OkCupid's Product Team is looking for a User Experience Researcher who is passionate about creating positive and lasting connections in the dating space. If you are excited to help us answer some of our most challenging questions, we want to hear from you!
You will join the product team at OkCupid — a crafty and empathic team of 8, including designers and product managers. With millions of users each month, our work will have tremendous impact and the ability to inspire change in every stage of product development. As our first, and only UX Researcher, you'll have the unique opportunity of defining the company's approach to qualitative research and build our processes from the ground up.

Some things you'll do:

  • Identify unmet research opportunities at OkCupid
  • Conduct studies into the motivation and behavior of both users and non-users at all stages of the product
  • Synthesize research findings into actionable insights
  • Generate artifacts/deliverables as necessary to help communicate and evangelize user needs and empathy throughout company
  • Work with product and marketing teams to shape medium and long term product strategy
  • Empower colleagues in the organization by supporting them in their own research efforts
  • Recruit and maintain lists of research participants from internal and external sources

A bit about you:

  • MA/MS degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Cognitive Sciences, or a related field, or equivalent practical experience
  • Experience in a product development, or qualitative user research setting
  • Knowledge of a set of behavioral analysis, qualitative and user-centered design methods
  • Nice to have: experience with quantitative, and statistical concepts

How to apply

If you identify with our values, are excited about great design, and would like to contribute to our team, we would love to see your work. Please include a case study of a project you’re most proud of that you worked on in a research capacity. Your case study should cover:

  • The challenge you were trying to solve
  • Your role on the project
  • The research approach and methods you used
  • Some of your key findings, or insights
  • The impact of your research findings on design or business strategies.
  • Bonus points for formative research

OkCupid is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.

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