Who We Are:

Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone.

Ready to help the next billion people experience the future of finance with us? Come on board. We have offices inSan Jose, San Francisco, Austin, Malta, Singapore, Hong Kong, Dublin, and Japan.

 
About the Team:
 
The Risk function at Okcoin is responsible for the overall risk and fraud prevention culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. We’re also deeply committed to moving the needle on risk standards for the crypto industry, building products in a compliant way, and protecting the company from financial, regulatory and reputational risks. Our team consists of seasoned risk professionals who are based across our global offices.
 
About the Opportunity:
 
This is a highly-impactful role at one of the fastest-growing global cryptocurrency exchanges headquartered in San Francisco, CA. The Manager, Risk Portfolio will offer a strategic perspective, sound business judgement, deep analytical capabilities, and a collaborative working style. The right candidate will have strong intellectual curiosity and passion for achieving business results.
An ability to quickly define the problem, conduct analysis, and provide timely recommendations will be essential. Key skills will include an ability to develop relationships across multiple departments and lead key initiatives with integrity and a passion for investigations, problem solving, and troubleshooting.
 
The position is a unique opportunity to both manage the risk and partner with the business to grow user adoption and overall product/feature revenue.
 
What You’ll Be Doing:
  • Develop Risk policies and strategies to understand and mitigate fraud on the platform while enabling the business to grow.
  • Thorough knowledge of different fraud types and the strategy to combat each fraud type while enhancing customer experience for the good customer.
  • Understand impact of risk policy on Okcoin’s ecosystem (trade-off between loss/risk mitigation and revenue growth / positive customer experience).
  • Define the appropriate metrics to measure the success of the new policies and their impacts of risk loss management, customer experience, operations and business
  • Responsible for monitoring performance of the risk portfolio and promoting business growth with the right balance OKCoin risk appetite.
  • Present new solutions to the risk team to keep evolving Okcoin’s risk eco-system for the better.
  • Deep understanding of opportunities within the risk eco-system and presenting creative solutions to avoid losses.
  • Promote a data-driven culture within the department with value-added data analysis and timely management of information;
  • Engage in storytelling via data analytics to connect the dots and visualize problems or pain points within the business; and
  • Establish effective cross-functional relationships with Product, Customer Service, Business Intelligence, Engineering, Marketing, Business Development to build and operationalize robust risk solutions to address emerging business issues.
 
What We Look For In You:
  • Bachelor degree or Master Degree in quantitative, business analytical majors
  • 5+ years define risk management policies or solutions in Fintech, eCommerce, or financial services.
  • Solid communication and story telling skills in both writing and speaking
  • Preferably strategy or policy consultancy experience from elite consulting firms
  • Deep understanding of risk management in multiple fraud areas: investigations, chargebacks, identity theft, account takeover, ACH Rejects, wire fraud, etc.;
  • Experience with risk/data analytics, tools, and concepts e.g. SQL, Python, Risk Rule Engines, Risk Modeling, Identity Verification, etc.;
  • Experience in a fast-paced startup environment with a strong level of initiative;
  • Strong organizational skills and excellent follow-through;
  • Ability to learn new technology tools quickly; and
  • Ability and willingness to travel as needed.
Nice to Haves:
  • Crypto/Blockchain experience;
  • Advanced Excel skills, and the ability to write and execute SQL queries. Ability to use Python for data analytics is desirable.
  • Relevant Fraud certifications e.g. Certified Fraud Examiner (CFE), etc.
 
Highlights of Perks and Benefits
  • Market competitive total compensation package
  • Comprehensive insurance package including medical, dental, vision, disability & life insurance (Company pays 100% for employee/80% for dependents)
  • 401K with company contribution
  • Paid Parental Leave
  • Employee Referral Bonus Program paid in BTC
  • Company Donation Match
  • More surprises when you join!
Okcoin Statement
Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Okcoin’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.