Department: Social & Content (PR&I)

Location: London

Contract type: 12-Month FTC

Full Time/Part time: Full Time

Reporting into: Account Director

 

About Ogilvy: 

Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today’s world this is the best way for our clients to achieve sustainable growth. We achieve this by breaking down the barriers that restrict talent and ideas. 

Which is why our teams work fluidly across 5 capabilities: Advertising, Consulting, Experience, PR & Influencer, and Health. This allows us to not only operate but innovate at the intersection of capabilities and talent. We believe impact and magic lies at this intersection. Ogilvy scales this by seamlessly connecting and accessing the deep cultural expertise of 132 offices in 83 countries. 

The result is multifaceted ideas for our clients that drive impact and are born from the intersection of platform x culture x technology. 

We call this Borderless Creativity. 

Ogilvy was ranked the number one UK agency at D&AD and was the only UK agency to win a Glass Lions at Cannes. Ogilvy was also nominated network of the year in Cannes Lions, Campaign, Effie Awards EMEA, London International Awards, The One Show and WARC Rankings. 

In 2022, Ogilvy was the most creatively awarded agency globally – including the most awarded agency at the Clio Awards, DMA Awards, Influencer Marketing Awards, London International Awards and The One Show. 

Ogilvy UK’s PR practice won large agency of the year at the PR Week awards. And our Consulting practice was in the Forbes 2022 list of best management consultancy firms. 

 

The Role:

At our leading creative agency, we're expanding our team to support the execution of global creative platforms in competitive markets. As an inclusive and forward-thinking agency, we appreciate individual perspectives. As an Account Manager, you will have the opportunity to work on two exciting retail clients in our portfolio. You will have the opportunity to manage key campaigns across the year that will involve working with our strategy, creative and production team to deliver best in class advertising campaigns and content. 

This role is perfect for someone that has a wide knowledge of social – they will have experience managing organic content and paid campaigns that build brand advocacy as well understanding how to create hard working assets that drive to purchase. The ideal candidate will know how to effectively manage an account, following processes and ways of working internally, with agency partners and with our clients. 

As an Account Manager, you will have the support of an Account Director to not only deliver content but ensure it is performing effectively on an on-going basis, leaning into our research and data team for social listening, insights, reporting and performance.

 

Key Responsibilities:

  • Build and create productive client relationships with junior and mid-level clients throughout the delivery of projects, clearly communicating and managing expectations throughout
  • Proactively consider how actions will affect clients; responding quickly to meet client’s needs, resolve problems; avoid over-commitment
  • Understand the importance of account ‘admin’- issuing contact reports etc

Making work we’re proud of 

  • Have a solid understanding of process and proactively manage projects – facilitating conversations between team members, and considering how we can make the work even better at each stage
  • Increasingly be able to see the work we do in its strategic context – how and why it answers a business problem and how it connects to the bigger picture
  • Provide opinions about the brief and the work and be keen to contribute – clearly valuing the quality of the work over a pure focus on process

Delivery 

  • Comfortably take responsibility for successful delivery of the projects assigned to you, with light supervision
  • Understand what decisions are within your remit, and what is not, and engage others accordingly to ensure that those who are accountable can assist and guide as needed
  • Understand staffing and scoping requirements for your projects - generate scopes of work, and timing plans accordingly
  • Manage the budget on your projects, and work with Client and PMO Leads to manage costs and deliverables as well as staffing resources
  • Identify potential project risks and develop contingency plans

Commercial Acumen 

  • Recognise when to escalate issues which have commercial implications with your Account Director

Collaboration 

  • Proactively consult with key members of the project teams (internal and external), to facilitate partnership-oriented actions.

Problem solving & decision making. 

  • Resolve problems and makes decision on your own projects, consulting with stakeholders as needed. Actively recognise when escalation is necessary without being prompted.
  • Create relevant options for addressing problems/opportunities and achieving desired outcomes on your projects. Take your line managers and partners solutions, not problems.

 

Requirements:

We are flexible on whether you have come from an agency of client background, but we think the following are important for this role: 

  • Experience in delivering paid & organic social assets/content, digital display, OOH, press & radio
  • Organised and confident; you’ll need to ensure the accounts are managed with the right resource at the right time
  • Ability to communicate effectively with multiple stakeholders internally and externally to deliver the best work of our lives
  • Detail orientated with the ability to manage multiple workstreams in various stages of maturity
  • Financially savvy; you’ll need to work with the rest of the agency team to deliver proposals that are within the client’s budgets and ensure they are successful delivery
  • Experience working on shoots is preferable, along with managing presentation to client and approvals along the way
  • You’ll be someone that loves to get stuck into a task, and collaborate with the client and agency teams, and make stuff happen!
  • You will have a passion for social and be at the forefront of what brands are succeeding on social and how this can translate for our own clients.

Join our team to drive impactful creativity and foster client relationships as a Global Account Manager. Shape campaigns, embrace innovation, and make a difference.

 

How we help you Thrive:    

  •  25 days annual leave + 1 Volunteer Day 
  • Bupa Healthcare
  • Enhanced Maternity, Adoption and Shared Parental Leave
  • We have a Flexible Working Model with core working hours: 10am – 4pm
  • A 1.5:1 Matching Pension Structure
  • Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 
  • Season Ticket Loan and Cycle to Work Scheme
  • Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
Voluntary Equal Opportunities Questions (UK)

At Ogilvy we pride ourselves on being an inclusive and equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion.  We strive to recruit from a diverse range of candidates and create an environment which provides the right conditions for belonging. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, , sexual orientation and physical or mental disability etc. (please note this is not an exhaustive list). We are also actively focussed on encouraging greater representation by bringing more under-represented talent into our organisation. This is hugely important to us and Ogilvy has a thriving network of employee communities that exist to help everyone, no matter their background, succeed here.

In order to help us achieve this and hold ourselves accountable for progress and monitor our efforts, we invite you to answer the following questions. You are not required to answer any of them, as they are entirely voluntary. They will also not be viewable to those interviewing you as part of your application or candidate profile. If you choose to answer, please know that all data is stored separately, used in aggregate for reporting purposes and handled as per GDPR regulations. 

How old are you? (Select one)








What is your gender identity? (Select one)





Do you identify as trans? (Select one)




What is your ethnicity? (Select one)







How would you describe your sexual orientation? (Select one)





Do you consider yourself to have a long-term health condition, impairment or disability? (Select one)






What is your religion? (Select one)









Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.