“We are on a mission: to transform the future of online grocery through cutting-edge technology innovation.”

What does the team do

The LSCN stream creates products which optimise our supply chain such as forecasting customer demand, fulfilment centre replenishment and stock control as well as our home delivery planning, optimisation and execution services which focus on great customer experience and cost optimizations of the last mile of OSP.

What would I be doing?

This role will lead the drive towards using data analytics in the stream. We have an ambition to become more data driven in our decision making around Product. This role is integral to translating that ambition into reality.

This role is a leadership role that will provide a focal point for the craft of Analytics across the stream and help guide the direction of how the Analysts work embedded in the department as well as driving forward key initiatives where insights are critical to our success.

The lead analyst will be responsible for leading the analyst team within LSCN and will report into the Head of Data Science. The Lead Analyst will help to set the strategic direction of data insight within the LSCN stream and will not be scared of getting hands on in driving insight generation through our products and helping deliver significant benefits to customer experience or partner economics. 

The lead analyst will also take line management responsibilities for the Product Analysts in the stream and will be in charge of continuous improvement of the craft of Analytics including mentoring, coaching, 1:1s and feedback.

Individual contributor:

  • Work with the Product leadership team to define, monitor and report on the key client metrics for our platform
  • Conduct analysis and apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers. Show how what we are developing is affecting our key metrics
  • Create product dashboards and automated reports that provide insight to how we are progressing with our quarterly targets
  • Set and regularly review the strategic direction of data within LSCN

Lead the Analyst team:

  • Lead the team to produce well structured and tested insights for their stakeholders.
  • Champion best practices, provide opportunities for learning and sharing and support the team with your technical experience.
  • Ensure the right processes are in place and providing value.
  • Facilitate the continuous improvement of the team with mentoring, coaching, 1:1s and feedback; create and lead a happy, high performing team of world class Analysts 
  • Take line management responsibility for the team members; put your people first.
  • Recruit new team members if required and assist the new starters.
  • Protect the right balance between high standards, autonomy and timely delivery of insights.


What we are looking for 

  • Strong academic qualifications
  • Strong communication skills
  • Experience of coaching and developing others 
  • Experience of building a team environment which is innovative, motivational, highly-productive and fun to work in
  • Strong analytical and numerical skills
  • Experience in a Senior or Lead Data Analyst capacity
  • Hands-on experience using SQL, BigQuery & Excel

This would make you stand out from the crowd

  • Strong commercial experience with online grocery or take-away services or other eCommerce platforms
  • Strong experience with Supply Chain Planning, Logistics and Home Delivery analytics (especially in Retail industry)
  • Experience with data visualisation tools like Data Studio, Looker, Tableau
  • Experience with Business Intelligence tools
  • Experience with data orientated programming languages like Python


Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive work environment. If you have any support or access requirements, we encourage you to advise us at the time of application.

We are thrilled to welcome applicants from across the world. Whilst we are able to offer visa sponsorship, please note that we are only able to cover the company-specific costs. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind. If you have any questions, please don't hesitate to ask.

Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. All benefits information is subject to change and the terms of the individual arrangements.

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