Job Summary:

Team Structure
The CAD Services team provides the specialist 3D design capabilities to create the Ocado CFC detailed design, ensuring the integration of the MHE solution with the building and technology elements.

The team creates detailed technical models and drawings during a number of design phases of the global multi-million pound Customer Fulfilment Centre (CFC) projects.

This role ensures the effectiveness and efficiency of capability within the CAD Services team, including the outsourcing of CAD work to third parties.

Accountabilities as CAD Services Supervisor:

  • Line management of CAD Services personnel.
  • Ensure quality of output, adherence to standards and on time delivery of the local CAD Services team.
  • Develop and manage an outsourcing capability to ensure peaks in CAD workload can be accommodated.
  • Establishing, maintaining and championing engineering best practice and standards.
  • Ensure the effectiveness of associated processes and ways of working, constantly ensure it provides value to Ocado and better enables us to scale globally.
  • Accountable for a strong focus on the customer and the impact of the team’s work on them.

As “In Country” Manager for Platform Implementation

  • Local management point of contact for all Platform Implementation teams in Krakow office.
  • Work alongside and ensure alignment of approach, standards and process with other business functions.
  • Effective communication and reporting across teams and stakeholders, including cascading strategy and long term vision.
  • Leading within Platform Implementation to build and maintain high-performing teams and a healthy environment, aligned with Ocado Values.
  • Act as a point of escalation for mediating conflict, building trust and bringing parties to effective decisions.
  • Represent the area in forums (operational meetings, local management meetings etc.) with the support of CAD Services Coordinators and/or other PI team members when needed.
  • Part of the Krakow office leadership team, representing Platform Implementation locally, participating in cross-area and cross-departmental initiatives, whilst supporting centre initiatives as well.
  • Accountable for security in Platform Implementation teams.
  • Job Dimensions:
    In country management responsibility and duty of care for a cross-functional PI team of 10-20 people (CAD Services, Integration, etc).

Skills, Experience and Qualifications


  • Significant people management experience.
  • Coaching and development of others.
  • 5 years minimum in BIM / Revit / AutoCAD technical roles.
  • Comprehensive knowledge of BIM and CAD in an AEC environment (architectural, structural and MEP).
  • Familiar with BIM 360.
  • IT literate, proficient with Microsoft Office and/or Google Suite.
  • Establishing, maintaining and championing engineering best practice and standards.
  • Ability to lead and direct your own and others work to achieve objectives.
  • Experience working in a matrix organisation


  • International working experience.
  • Commercially aware and consider cost impacts on decisions and proposals.
  • Advanced level of proficiency in Revit Software in an Ocado context.
  • Strong supervisor support ability working with teams.
  • Good technical ability relating to automation / MHE / MEP.


  • Good at problem-solving.
  • Good communication skills.
  • Team player.
  • Influencing skills
  • Ability to work under pressure.
  • An approachable and helpful nature.
  • Flexible approach to work.

The Ocado Way
At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave.
Our values are Ocado’s DNA; they act as a guide for everything we say and do. ‘The Ocado Way’ develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success.

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