HR Support Apprenticeship (Level 3)

The HR Support Apprentice (Level 3) has been developed to train a learner to be a qualified administrator as part of Ocado Group’s HR Operations team. This role, with the support of a close team and provided training will soon be responsible for onboarding activities for new starters across the business, the administration of key milestones for employees and supporting across a range of Employee Relation processes. 

Ocado Group is putting the world’s retailers online using the cloud, robotics and AI. We develop the innovative software and hardware systems that power, the world’s largest online-only grocery retailer as well as the global ‘Ocado Smart Platform’. With everything from websites to fully autonomous warehouses that we design in-house. Ocado Group’s HR function enables our colleagues all over the world to be able to reach their maximum potential and everyone within our HR function plays a critical role in providing that service. 

About the Apprenticeship

Whilst working towards this apprenticeship you will develop their core HR knowledge establishing the values by which their organisation operates and how this applies to their role. You will understand the HR systems and processes used and be able to apply these as part of the HR function supporting the implementation of HR changes or projects within the business. You can find the link to the full details of the qualification here. (Open in new tab to view)

You’ll be required to develop their skills in order to maintain HR records as part of the services delivered and ensure that reports and management information related to HR data are produced. Service delivery will be excellent, providing support, solutions and advice to colleagues, building their own expertise in HR matters.

Your Learning and Development and Your Role

During this programme you will have a training provider that will offer you a structured academic learning programme alongside the training provided by Ocado Group also. This amounting to achieving an industry recognised qualification as well as gaining a huge amount of CV building experiences, commercial knowledge and soft skills on top. 

You will have teams of people around the business to support you in achieving this. Your manager will be your main point of contact. They will work with you daily, support you on tasks and help divide your time between study and work-related activities. The Emerging Talent team will look after you from a programme perspective. They will be organising regular Learning & Development sessions, social events and employability workshops. Beyond this, Ocado Group has Mental Health First Aiders, Listening Champions and HR Business Partners that are always on hand to support in any other way. 



A minimum of 5 GCSEs in addition to 2 A-Levels or Level 3 equivalent (apprenticeship or BTEC in a relatable subject)


The Ocado Group Story

The Ocado Group is unique. We are best known for our work creating the world's largest dedicated online grocery retailer, After 20 years of learning, investing and innovating, we have now developed the world’s most advanced end-to-end online shopping and fulfilment operation powered by our own proprietary technology and are using this to change the way the world shops.  

Having become the biggest Tech disruptors in Retail, we now partner with some of the world's largest grocers and provide them with the technology and infrastructure to enable them to deliver the best online shopping experience for their customers. We now have live sites in Canada and France with builds in the US, Australia and Japan with so much more on the horizon.

Our hard work and our values make us who we are: we’re in it together, we are proud of what we do and we know we can be even better. We need analytical, tenacious and inquisitive people who can create positive outcomes in a challenging, fast-paced environment and who are looking to join a truly innovative, fast-growing, FTSE 100 business.


What to expect once you apply 

Our applications for this role will be open for 2 weeks and will closing on 20th June. Please get your applications in by then to avoid disappointment! 

To apply please submit a CV and a 1-page cover letter telling us about yourself and why you are interested in this programme. 

We will then be processing applications from closing on 20th June, so you may not hear from us until later that week, do not worry. We will be in touch with every applicant by  the end of May to let you know the outcome of your application and any next steps. 


Equal Opportunities

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. 

For more reasons to apply, please visit: Working at Ocado Group, Diversity & Inclusion at Ocado Group, Core Pillars

We are thrilled to welcome applicants from across the world. Whilst we are able to offer visa sponsorship, please note that we are only able to cover the company-specific costs. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind. If you have any questions, please don't hesitate to ask. All benefits information is subject to change and the terms of the individual arrangements.


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Graduate UK Equal Opportunities Form

At Ocado, we are committed to delivering our company aims linked to Inclusion, Equality and Diversity. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of our workforce encouraging a culture of equality and diversity. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. We kindly ask for your cooperation in completing this form.

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