Package:      £Competitive (dependent on qualifications & experience) plus 25 days annual leave, enhanced pension scheme (matching up to 7% of your contributions), free shares; life assurance, Employee Assistance Programme, private healthcare, national discounts including Vodafone, Merlin Attractions and many more! 

Location:     Hatfield Distribution Centre (AL10 9BD) & General Merchandise Centre (AL7 1HH). Free parking is available on site or we offer a free shuttle bus from Hatfield train station. 

Shifts:          18:00-06:00, 4 out of 7 shifts per week.


We’re Ocado; we’re the world’s largest dedicated online grocery retailer. We don’t have any stores but we have a 15% share of the UK grocery market. We’re unique and completely independent focusing on the home delivery of high-quality food, drink and household goods. We've won countless consumer awards for our incredible, customer-centric business.

Ocado Hatfield is recruiting for a Nights Operations Manager.

The Hatfield site (CFC1) is a full 24hr 7 day a week operation, housing over 2,000 colleagues. The site dispatches over 150,000 orders per week, that’s an incredible 8.6 million products arriving on customer’s doorsteps every week. Just from this site alone. 

Reporting to the Senior Operations Manager, the main focus of the Operations Manager is to lead and motivate those around you to drive and develop all aspects of site activity across the Customer Fulfilment Centre in relation to our 5 Pillars: Cost, Safety, Quality, Delivery and People.  As well as providing motivation and driving excellence in all that we do, it is also the responsibility of the Operations Manager to effectively plan resources in line with budgets and business objectives.

As an Operations Manager, you will be responsible for the performance of Area Managers ensuring they meet demanding targets, deadlines and KPIs; to maximise operational performance and efficiency. Safety is also paramount and ensuring process compliance across all areas is a key part of the role. Ultimately, you will ensure that our customers continue to receive outstanding service.

Ideally you’ll be from a similar background, having experience working in a high volume, complex business. You’ll be capable of leading fast paced and diverse teams and have the ability to drive production through efficiency and process improvement.

Apply now by clicking on the link and join the Ocado family!

We’re in it together, we are proud of what we do, we can be even better.

We are thrilled to welcome applicants from across the world. Whilst we are able to offer visa sponsorship, please note that we are only able to cover the company-specific costs. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind. If you have any questions, please don't hesitate to ask.

Ocado is an equal opportunities employer and it takes its obligations under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously. We treat all our employees fairly and equally, regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, pregnancy and maternity, trade union membership or offending background, or the fact that they are a part-time worker or a fixed-term employee. Our employees and applicants for employment shall not be disadvantaged by any policies or conditions of service which cannot be justified as necessary for operational purposes.


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At Ocado, we are committed to delivering our company aims linked to Inclusion, Equality and Diversity. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of our workforce encouraging a culture of equality and diversity. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. We kindly ask for your cooperation in completing this form.

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