“We are on a mission to transform the future of grocery retail through sustained technology innovation.”

Ocado Technology is putting the world’s retailers online using advanced artificial intelligence, robotics, big data, the cloud and IoT. We develop the innovative software and hardware systems that power Ocado.com, as well as the unique ‘Ocado Smart Platform’ which is being implemented by ambitious retailers across the world from Europe to America, Asia and beyond. With everything from websites to highly automated warehouses that we design in-house, our employees are skilled specialists with expertise across a wide range of technologies, working on cutting-edge innovations that are shaping the future of our society.

We are a fast- growing company: today we have colleagues in 7 development centre across the UK and Europe, with offices open in London, Hatfield, Welwyn Garden City (UK), Krakow, Wroclaw (Poland), Sofia (Bulgaria) and Barcelona (Spain), with a satellite office in Stockholm (Sweden).

We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment with inspiring projects that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture.  But don’t just take our word for it, have a look at what our people are saying about us on Glassdoor

A little about our wireless team

We truly are ‘pushing the limits of what technology can do’ and this team stands at the forefront of wireless development. We may keep it quiet, but we have a number of systems that are the first of their kind and often the largest of their type.

 We’re now looking for Site Reliability Engineers to join us and accelerate that development.You will be joining a multinational and dynamic Wireless team located in Hatfield (UK). Instead of us relying on product manufacturers, you’ll take responsibility for the ongoing performance of our systems and implementing improvements. This covers the full software stack, from server infrastructure running on Kubernetes down to  C code at the lowest levels of our wirelessly connected mobile estate. We use extensive monitoring and alerting tools to track performance and alert to us urgent issues before they impact our customers. 

In this challenging role you will work across a spectrum of proprietary vendor systems and Open Source platforms ever mindful of upskilling those around you and driving knowledge sharing. Continually develop your own skills and the skills of those around you by working closely with your colleagues. Influence direction based upon the support requirements of the Operations Center of the emerging technologies that will be the production environments of Ocado’s future.

How you’ll spend your days

  • Developing and maintaining a thorough understanding of the system operation, right down to the lowest levels
  • Taking ownership of the software stack installed upon a fleet(s) of wirelessly connected devices
  • Maintaining the existing codebase, fixing bugs and adding new features.
  • Having responsibility for developing tooling and applications e.g Logging platform, CI/CD Pipeline.
  • Provide last line support for multiple production environments, investigate problems, analyse logs and provide the best solutions. 
  • Setup data analysis pipeline to generate metrics, dashboard etc by using Google Big Query, Airflow, Google Cloud Function etc. 
  • Work with stakeholders in the operation to provide clear guidance and training
  • Share knowledge and up skill wider team

We’d like to speak to you if you have;

  • Professional experience in writing C apps for POSIX operating systems 
  • Good understanding of Python programming.  
  • Good understanding of  Linux O/S. 
  • Good understanding of TCP/IP and OSI models. 
  • Prior experience in a relevant role, e.g.  C Programming Developer, SRE, DevOps, Systems Analyst, Data analyst.

Bonus points if you also have...

  • Experience using SQL,Big Query etc Data processing tools.
  • Git lab, CI/CD pipeline.
  • Docker, K8s, AWS experience.
  • Understanding of IEEE 802.11 and RF. 
  • Basic understanding of signal processing principles.
  • Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
  • Team player,  self-driven and able to manage multiple tasks against business priorities 

Technologies We Use 

  • A Custom OFDMA IoT platform, RFID and Remote sensor system
  • C, Python, Bash
  • Linux
  • BigQuery, Airflow, DataStudio
  • Docker, K8s, AWS
  • Git CI/CD 

What we can offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. Within our flexible environment we can offer technically stretching work, a competitive salary and share schemes. Benefits include pension scheme, train season ticket loan (interest-free), free shuttle bus from Hatfield train station and of course, healthy Ocado retail staff discounts. 

We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events such as discussion sessions, conference briefs and external guest speakers. If you think you have what it takes to make a difference, please submit your application below.

We are thrilled to welcome applicants from across the world. Please note that unfortunately we are unable to cover the cost of your visa at this time. We do cover the relevant company costs for visa sponsorship. For all employment offers made for UK roles, it is expected that you will be based in the UK in commutable distance, ready for your first day of work, so please keep this in mind. If you have any questions, please don't hesitate to ask. 

Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. 

Please note: If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. 

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. 

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