Engineering Operations Manager 

Based in Kungsangen, Greater Stockholm, Sweden

Ocado is the world’s leading innovator in online grocery shopping with a highly sophisticated and pioneering technology led solution. Forming exciting new business partnerships with retailers internationally, our automated warehouse solutions enable our partners to deliver what their customers want.

Ocado Smart Platform (OSP) is an end-to-end online retail platform combining micro-service based software with modular and scalable hardware. It brings together innovative technologies such as our highly automated warehouses, We call them Customer Fulfilment Centres (CFCs), with market leading software such as our highly efficient routing engines or our highly optimized supply chain & forecasting systems. 

We are now proud to be partnering with ICA, the leading grocery retailer in Sweden. This is a very exciting time to join Ocado and be part of the first solution in the country and our wider global growth journey.

At the heart of this is our Automated Engineering, Maintenance and Robotic Repairs team who play an important part in the solution. Based on-site, they are key in maintaining an operation that delivers our partners expectations, whilst providing pivotal feedback to internal teams that enable future development of our products.

So what’s the role?

Reporting to the Senior Engineering Operations Manager, The initial focus of the Engineering Operations Manager is to deliver both leadership and hands on technical expertise to ensure operational excellence across every shift, driving the department to a “right first time culture'' Managing several team leaders within the CFC who each have circa 15 direct reports each.

If you have a good understanding of how to manage Robotic Automation, Technical Maintenance and Repairs of an innovative and fast paced system with high Health & Safety standards then we would like to hear from you!

Key Focus Areas & Responsibilities include:

Day to day leadership of team leaders and members, recruitment of new hires and prioritisation and allocation of workload; deploying labour based on demands and requirements. You will set, achieve and exceed agreed KPIs for the Engineering / Repairs team, including fault reduction and elimination.

Assessment of the engineering, Technical Maintenance and repairs team skills and support in training of staff to up-skill. Performance management, development and conduct one to one appraisals and be involved with HR for any disciplinary action  

Promote and champion a pro-active positive customer focused culture and drive and support change initiatives for MHE equipment and promote continuous process improvement.

Build collaborate relationships with key customers and robust communication links demonstrating a relentless focus on the quality and detail of everything you and your team undertake.

Chair advanced stage formal meetings regarding productivity expectancy, quality standards, process health and safety requirements and conduct standards and manage costs.

Setting objectives for team members utilising SMART criteria (Specific, Measurable, Achievable, Relevant and Timely) and ensuring these objectives are reviewed on a quarterly basis.

Experience & Skills:

If you have a good technical ability relating to automation hardware and software, experience at management level ideally within an automated environment and comprehensive understanding of production, picking and storage MHE systems then we want to hear from you!

You may have gained experience in an automated environment and work with computerised maintenance management systems

We look for strong verbal communication, written and numeracy skills, sound analytical skills with an eye for detail; good problem solving ability and a practical approach

Language Skills in English is essential plus ability to also speak Swedish is desirable.

Flexible working shifts

This role will require your flexibility due to us being a 24/7 operation and therefore a shift pattern will be put in place that will require working a variety of days, evenings, weekends and this pattern can include some nights. This is essential so that we can work efficiently to meet the needs of our partners in Sweden.

For more information on what life is really like in one of our CFCs at Ocado Engineering and the exciting technology you would be working with just click the link and watch this video https://www.youtube.com/watch?v=D2huDm7AyhA

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.

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