NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We’re made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let’s get building. 



Job Title: Sr. Quality Assurance Engineer
Location: Taiwan, Taipei
Workplace Type:  Onsite

 

JOB SUMMARY

We are searching for a Sr. Software QA engineer to join our Desktop APP/WEB team and help on automated testing for Desktop APP/WEB and related test activities to bring our users the best experience.  The Software QA Engineer will be responsible for setting up, performing and evaluating run-time and performance-based tests and work closely with our software development and design team and ensure product releases are streamlined and stable. A successful candidate will be self-motivated, have strong coding skills, excellent problem-solving and troubleshooting skills, ability to learn new technologies and the ability to think strategically.

RESPONSIBILITIES

  • Design test plans for existing or new features to validate the software function in different kinds of hardware production
  • Set up and implement automated testing system with high test coverage
  • Adopt continuous integration and automation to reduce manual test load. Practice test early and test often
  • Log, track, regress, and close bugs in our tracking system and also create, organize, and discuss work in our wiki page
  • Mentor or provide guidance to the other members in the team
  • Identify areas of improvements, track any changes and status updates for current builds
  • Prioritize and multitask with strong problem-solving and individual thinking skills
  • Clarify and address the root cause or the reason why the issue occurs
  • Point out the workflow issues within the QA team or cross-functional teams and provide root cause and solution to improve software quality
  • Ability to work independently in an extremely fast-paced environment
  • Write useful tools to help teamwork become more efficient
  •  

QUALIFICATIONS

  • Bachelor's degree in Computer, Electrical, Mathematics or related field
  • 8+ years of testing experience within software quality assurance
  • Experience in JavaScript, Python or any other programming language, and Windows application development
  • Experience with source control systems such as Git, SVN
  • Experience writing clear, concise and comprehensive test plans and test cases
  • Experience with CI/CD pipelines and service like Github actions, Jenkins or TeamCity
  • Experience with testing automation framework/tool such as Selenium, WebdriverIO, Cucumber, Cypress, or Robot Framework
  • Good communication skills
  • Strong oral, written, and interpersonal communication skills to work with a team locally or abroad

BONUS QUALIFICATION

  • Software Engineer background is a plus
  • Gaming hardware knowledge is a plus
  • Experience with Agile framework
  • Familiarity with desktop app testing
  • Familiarity with Electron is desired
  • Familiarity with game streaming software, such as OBS Studio, StreamLabs OBS, or Twitch Studio
  • Passionate about quality assurance
  • Local (Taiwan) is highly preferred

CULTURE & VALUES

At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas: 

GIVE A SHIT - We’re obsessed with doing right by our community internally and externally.
  • We care a lot
  • We speak up
  • We do what we say
LEARN AND GROW - We see our challenges as opportunities. Progress over perfection.
  • We are curious and aren’t afraid to try
  • We take accountability
  • We apply what we learn
WIN TOGETHER - We elevate each other with unique perspectives and mutual respect.
  • We are in this together—win or lose
  • We lift each other up
  • We value every voice
KEEP IT SIMPLE - We remove complications to focus on what’s needed.
  • We make it efficient
  • We reduce friction
  • We keep things user-friendly

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.

NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.

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