Nylas is a pioneer and leading provider of universal communications APIs that allow developers to quickly connect their applications to every email, calendar, or contacts provider in the world. Over 22,000 developers around the globe use the Nylas communications platform to handle over 1 billion API requests per day to providers such as Gmail, Microsoft Exchange, Outlook.com, Yahoo! and more.
Nylas was founded in 2013, has offices in SF, NYC and Denver, and has raised over $30M to date from Spark Capital, 8VC, Slack, Data Collective, Fuel Capital, SV Angel and more. Nylas customers span from large enterprises such as Hyundai, Fox News Corp, Hubspot and Move.com to high-growth start-ups like Dialpad, Pipedrive, Lexicata, and Sparkpost.
Why are we hiring this role?
As a result of explosive growth, Nylas is looking to expand its business development function significantly. Since our first platform release in 2016 the business has experienced triple digit growth primarily as a result of a world class inbound marketing function and the organic growth of our customers. That success fueled the need to layer on an outbound function to target our most successful verticals. We launched that program at the beginning of 2019. The results thus far have been amazing, including multi-million dollar, record setting transactions closing in 4 months or less. These transactions were uncovered by BDRs with less than a year of field experience. We believe the upside for our outbound program is limitless.
How is this different from other ADR/SDR/BDR positions?
At Nylas we truly value our people and strive to create an environment of growth. We challenge our BDRs with more responsibility at earlier career stages than most, if not all, software companies, because the right person for this role will hold themselves more accountable than any manager should ever have to. Our aim is to put you in position to be incredibly successful. To that end, we will onboard you with deeply valuable training materials on how to be a great BDR, how to become an expert on the Nylas platform and how to become an industry expert and artisan in your role. Performance metrics will be used to coach and guide you to your best performance and you will be managed by leaders who have your best interests in mind for today, and with an eye towards your future career path. In this role you will combine best practices for outbound prospecting with field based marketing activities like attending conferences and company events. You will be partnered with experienced sales reps who will work hand in hand with you to ensure goals are achieved individually and collectively. Your only limitations will be your own work capacity and creativity.
What are we looking for in the ideal candidate?
Everyone always suggests they want a hungry, self starter. Those two characteristics are important, but not enough. Besides, everyone says they have those traits. Our ideal candidate also possesses the following key skills and attributes:
- Willingness to learn a moderately complex technology and how to demonstrate that technology to prospective clients and describe key value points
- A thoughtful researcher who can identify opportunities with ideal customer profiles and prospects by leveraging the internet and other company provided tools
- A thoughtful writer who sends well written, concise communication to prospects
- A keen listener who is highly curious and willing to ask as many questions as it takes to understand the prospects business needs and challenges
- An individual who over-prepares for each client interaction and who also aims to prepare anyone that will interact with a potential prospect they have uncovered so they can execute on highly effective meetings
- A true people person, who loves to be out in the field meeting people and creating relationships. An ambassador for our company and brand.
- Someone who is passionate about understanding your prospect’s business challenges and finding a fit with our product in achieving their business goals
- Someone who embraces the use of sales productivity tools to manage themselves and their output volumes to the highest level of efficiency including salesforce.com administration, cadence creation and follow up, LinkedIn navigation and more
- A community builder who participates in industry events, joins software clubs and associations and gives back whenever possible to the software community
- And last but not least, Persistence. Everyone is busy, don’t mistake their lack of responsiveness for a lack of need for the Nylas platform. Your job is to create that consistent touch and thoughtful relationship development. They will thank you for it later.
What are the minimum set of requirements?
Most often we’ve seen successful BDRs come from other software companies where they were able to get a year or two of successful lead generation under their belt as an SDR/ADR or BDR. In those experiences they were able to build a foundation that prepares them for the next level of responsibilities we are requiring. That said, we have seen really capable BDRs come straight out of college if they have the maturity and the drive to satisfy the requirements of the job. We will evaluate each candidate, and based on experience and capabilities will place you in the role that best suits your experience and skills (Enterprise, MidMarket or SMB). The key question to ask yourself is, in your current role have you been able to meet or exceed your monthly/quarterly quota requirements? If yes, how did you do it and can you repeat that formula? If no, why weren’t you able to meet your goals and why will things be different now?
If you believe you fit the profile of our “ideal candidate” I challenge you to apply for this job. Come in prepared to sell yourself. This is the opportunity that will launch your career. Are you ready?
- Outbound sales and prospecting experience
- Proven track record of hitting and exceeding quota goal
- Initiating contact with potential customers through cold-calling.
- Creating relationships with customers to identify their potential needs and qualify their interest and viability to drive sales
- Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging an in-person meeting, emails, or phone calls
- Be able to follow daily activities and process/best practice
- Experience working with Salesforce, Outreach, Salesloft and Gong
- Desire to work within a quickly growing small team environment
- Collaborating with sales executives to ensure the company’s goals and targets are met
- Competitive Pay
- Meaningful Equity
- Medical, Vision, and Dental benefits for you and your family (including One Medical membership)
- 401k, FSA, HSA, Commuter benefits
- $1k yearly Education & Development benefit
- $100 monthly Health & Wellness benefit
- Catered lunch & Unlimited snacks
- Relocation assistance
- Unlimited vacation (mandatory 2 week consecutive vacation once per year)
- 12 weeks fully paid caregiver leave
- Flexible work hours
Nylas is an Equal Opportunity Employer, and diversity of all kinds is important to us.
Our team is roughly equal by identified gender (including engineering) and focuses on creating an inclusive environment for all people. We welcome people from all different backgrounds and currently employ startup founders, college graduates from all over the country and the world, and coding academy graduates.
We are actively and regularly working with the entire team to shape our culture in a conscious way to our ideal of empowerment, transparency, and kindness.