The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state.

As a Continuous Improvement Advisor, this individual will partner with business owners to identify and execute continuous improvement activities that result in business process outcomes that comply with all stakeholder expectations, including external regulators, Market Participants, the Board and Senior Management Team. The Continuous Improvement Advisor will also facilitate change aligned with the NYISO’s Strategic Plan and business objectives by providing assistance in improvement disciplines and tools to business owners and teams.

ESSENTIAL DUTIES and RESPONSIBILITIES

Facilitate improvement efforts as assigned utilizing improvement disciplines and tools (including, but not limited to Lean Six Sigma).
Understand and implement internal and external requirements to improve the overall effectiveness and efficiency of the organization
Serve as advisor to business process owners and teams, individually and in groups, in the scoping, planning, design and execution of improvement efforts utilizing the most appropriate discipline and tools
Assist in developing and implementing organizational performance indicators, metrics and facilitate the continuous improvement of key indicators. Develop dashboards to be utilized by business process owners, Senior Management and the Board
As an organizational change agent, drive a sustainable mind-set of continuous improvement throughout the enterprise
Provide information on continuous improvement tools, metrics and analysis to groups across the organization.

QUALIFICATIONS:

Bachelor's Degree (BA/BS) in Business Management, Statistics, field of Liberal Arts, English, Mathematics, Engineering or related field required, completion of Black Belt training desirable.
A minimum of three years business experience including at least two years’ experience in a Continuous Improvement role such as a LSS Black Belt; experience using Lean and Six Sigma quality tools and processes
Experience in change management and managing cross-functional projects; or equivalent combination of education, training and experience.
Lean Six Sigma Black Belt required.

ADDITIONAL REQUIREMENTS

Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from Market Participants, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or board of
Ability to comprehend and apply principles of advanced calculus, modern algebra and advanced statistical theory. Ability to work with statistical concepts such as logistic regression, multi-vari analysis, nested analysis of variance, multi-linear regression, design of experiments and other LSS tools and
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete
High competency in Windows operating environment using MS Office applications, e-mail and internet programs. Advanced skills in using Minitab, SPSS or other statistical software
A self-motivated professional working within a team-based
Comfortable working in a dynamic
Capable of managing multiple competing
Able to use good judgment, problem-solving and decision-making
Demonstrated in a commitment to providing value-based client service, the ability to anticipate and address client needs, problem-solving

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays.

The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs.

The NYISO offers the flexibility to work both in the office and remotely, providing our employees with an enhanced work life balance. While the majority of the responsibilities of this role can be performed remotely, in most cases, employees will have periodic on-site requirements based on business needs.

All offers of employment will be made contingent upon the successful completion of a drug screening and background check.

The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices.

Salary Range

$76,200—$127,200 USD

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