Nurx is looking for an experienced Program Manager to bring their strategic thinking, detail orientation and organization skills, and exceptional communication to develop and run critical initiatives that span multiple offices and orgs.

The Program Manager will report to the VP of Product and partner with the Clinical Development, RN, and CCA orgs to manage large scale initiatives to improve operational efficiency and ensure compliance to Product usage requirements.  

Nurx is continuing it’s trajectory of rapid growth in 2019. Are you ready to take on this exciting opportunity?

What you’ll do:

  • Own development, communication, and rollout plans for new service lines and programs from the Product and Clinical Development teams for our Registered Nurses (RNs) and Customer Care Agents (CCAs).
  • Establish program, project standards, plans, and workflows to ensure success of new feature and service launches.  
  • Create a standardized repository of key documents and information and own the management of these artifacts.  Ensure that all critical documentation is up to date.
  • Identify success criteria for each program and their constituent projects. Continually track KPIs to evaluate impact.  Communicate learnings broadly and hold groups accountable to their responsibilities in ensuring program success.
  • Align key stakeholders in the Product, Clinical Development, RN, and CCA orgs on program objectives and KPIs to measure success.  Over-communicate and always err on the side of being explicit.
  • Create and facilitate on-site trainings for the RN and CCA teams based in remote offices, with requirements and materials generated from the Product and Clinical Development teams.  Ensure that product processes are followed and clinical standards are upheld by field teams.
  • Be onsite regularly with CCAs and RNs - ride along with the front-line of the company and help identify gaps that can create step function improvements to patient experiences and operational staff productivity.

A bit about you:

  • You have 5+ years of Program Management experience.
  • You have experience working cross-functionally with executives and team leads.  You are able to own the problem, be accountable, and shepherd leaders toward decisions that are optimal to company success.
  • You are comfortable with frequent travel.  While the role is based in San Francisco, you will be required to have regular face time with East Coast operations teams.
  • You have the ability to independently dive into data, generate insights, and share critical learnings.  
  • You are comfortable with rapid change, do not shy away from hard conversations, and are able to hold teams accountable.
  • You have strong leadership skills with the ability to be a team player, collaborate, and coach others.  
  • You have a high level of empathy but are laser focused on goals and objectives.
  • Demonstrated effective communication skills to build support and sponsorship of initiatives and collaboration among partners and stakeholders.

Bonus* qualities:

  • You have clinical or healthcare experience.
  • Fluency in SQL.

About us:

At Nurx, we’re creating a future where healthcare is easily accessible and affordable for everyone. We are building a platform that empowers people to be in control of their health, and make informed decisions about their own bodies.

Nurx enables doctors to give more patients personalized care at lower costs; and patients can receive prescriptions delivered straight to their door. We are committed to revolutionizing the healthcare system and increasing access to healthcare for millions across the country, starting with birth control, PrEP, and HPV screens. That’s where you come in!


  • Talented and collaborative team who will both support and challenge you.
  • Market competitive salary and equity.
  • Medical, dental, commuter, and wellness benefits.
  • 401(k) retirement plan.
  • Paid holidays, vacation, and sick leave.
  • Take what you need vacation (and we really mean it!).

This position is full-time and based in San Francisco, CA.

Apply for this Job

* Required
File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Nurx are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.