About Nubank

Nubank is the leading financial technology company in Latin America. Its first product, launched in 2014, is a no-fee credit card that is fully managed by a mobile app. Almost 30 million people have requested the product since launch, and the company has passed the 10 million active customer mark. In 2017, Nubank launched its proprietary loyalty rewards program (“Nubank Rewards”), as well as a digital account (“NuConta”) that is already used by 7 million people. This year, the company began testing its personal loan service and took its first steps in international expansion, opening offices in Mexico and Argentina. To date, Nubank has raised around US$ 420 million in seven equity investment rounds from Sequoia Capital, Kaszek Ventures, Tiger Global Management, QED, Founders Fund, DST Global, Redpoint Ventures, Ribbit Capital, Dragoneer Investment Group, Thrive Capital and Tencent. Recently, Nubank was elected as the most innovative company in Latin America and ranked no. 36 on Fast Company’ 50 Most Innovative Companies ranking.
 

The following are considered a must:

  • Strong working knowledge in L2 (Switching) protocols. STP, VLAN,  LACP, Stacking, Bundle ethernet, Port security
  • Strong working knowledge in Layer 3 (Routing) protocols. OSPF, BGP (iBGP, eBGP), IPv6
  • Ability to implement protocols and solutions to give  Fast Convergence, Redundancy and high availability such HSRP, VRRP, VRF
  • Ability to implement network protocol services such TCP/IP, DNS, DHCP, NTP, HTTPS, SCP, FTP, SNMP, AAA, NAT, Multicast and VoIP.
  • Proven technical expertise in the integration of network devices and services in a multi-platform computer and network environment.
  • Experience with management tools based on Linux environment 

The following are considered a plus:

  • Knowledge in endpoint protection solutions such enterprise firewalls Fortinet.
  • Scripting or programming experience using Bash, Perl, Python and automation tools such Ansible, Docket, Kubernetes
  • Knowledge in design and implementation of wireless network (WLAN) in a large enterprise. 
  •  Having active certifications in technologies such CCNA  Cisco, Fortinet, Aruba, AWS, Juniper, HCA HCP Huawei, Palo Alto

Other Qualifications 

  • Solid troubleshooting and debugging skills with a passion to work creatively and analytically for a problem-solving environment and continuous  investigation
  • Strong customer, quality and results orientation
  • Proven success in contributing to a team-oriented environment
  • Communication, knowledge sharing, Collaboration, professionalism, teamwork and an open disposition to learn.
  • Ability to collaborate directly with customers and team members to fulfill deliverables
  • Communication proficiency in facilitating clear and consistent understanding across time zones and language boundaries

Responsibilities:

  • Execute High Level Design and Low Level Design for User Data Management solutions.
  • Support the enterprise network infrastructure, including troubleshooting incidents in a timely manner, handle network changes, participate in problem management process including root cause analysis and configuration management.
  • Provide reliable and stable infrastructure via best practices, standards, simplified support models, automated processes, operational excellence and outstanding customer satisfaction
  • Effective monitoring,  implement a robust control and delivery of solutions services to identify issues proactively within the agreed SLAs using different methodologies, tools and  processes                                                         
  • Configuration, maintenance and support of network solutions in Offices, Data Centers and external projects of the company;
  • Configuration and maintenance on network equipment  multivendor and platform technologies Cisco, Juniper, DELL, Fortinet, AWS, Palo Alto, Huawei
  • Willingness to produce documentation and written deliverables

Core Benefits
Health and life insurance Dental and vision plans
17 days of paid vacations with 25% bonus
Aguinaldo (30 days)
Equity at Nubank
NuLanguage - Our language learning program
Extended maternity and paternity leaves
Physical location amenities
Food card


Diversity and Inclusion at Nubank
We want to have a product for everyone, and we build strong and diverse teams that rise to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation, or background. We are a very process-light organization that values human interactions, and that is an essential part of our culture.

At Nubank, everyone has the opportunity to speak up and participate, grow, and share ideas. Nubank continues to hire for all open roles, all interviewing and onboarding are done virtually due to COVID-19. Everyone new to the team and our current staff will temporarily work from home until it is safe to return to our offices.

 

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