Our Design Team

As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nu must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.

At each stage, a Designer must anticipate our customers and business needs, advocate for our users and ensure that the final design surprises and delights them. Achieving this goal requires collaboration with teams of Designers, Researchers, Business Analysts, Software Engineers, Product Managers and many others, working in projects that go from user interviews and prototypes to internal tools and brand assets.

How We Work:

  • You act like you own the company where you work
  • You are enthusiastic about building partnership with other teams
  • You are willing to go the extra mile and getting involved in many areas
  • You challenge the status quo
  • You thrive in dynamic, fast-paced, results-oriented teams
  • You are hungry and enjoy being constantly challenged to learn and do more
  • You are hungry and enjoy being constantly challenged to learn and do more

As a Content Designer, you’re expected to:

  • Co-design with Product Designers to deeply understand user's pain points and feelings at every step of all our customer journeys.
  • Partner with UX Researchers in order to analyze and understand research results of the project where you have the challenge of creating the texts.
  • Work with Designers, Brand Managers, Product Managers and Copywriters to help set the vision and storytelling for content and drive cohesive product narratives across multiple platforms and touchpoints.
  • Write clear, consistent, and concise user-interface content, emails, and push notifications following Nu's UX Content Guidelines.
  • Represent and advocate for Content Design across different teams.
  • Propose research and A/B tests to deliver better content and guarantee a more inclusive work, as well as ensure people-centered decision making.
  • Build a deep understanding of the product audience and peculiarities to help to improve our current UX Content Guide. 

We are looking for a Content Designer, who has:

Must have

  • Great communication skills to showcase and share content centered work.
  • Portuguese language skills
  • Must be influential and passionate to align and bring other team members to understand content design decisions and concepts.
  • Draw the line and the standard for content design at Nu with a global perspective.
  • Impact and data driven decision makers focused on end to end solutions.
  • Figma, sketch or alike prototyping platform knowledge.
  • Notion or other types of dynamic content documentation.
  • Typeform or alike written research experience.
  • Miro or similar white boarding tools for workshopping.

Nice to have

  • Moderation, scripting and other forms of research.
  • Experience in Fintech industry
  • Design principles and applicable skills in prototyping
  • Writing abilities in editing, journalism, creative or others

Something very important we would like to mention: if you think that you do not meet all and every one of these requirements, please apply. We would love to meet you and we know that each person has a different experience. We have different projects and goals, perhaps your professional experience fits one of them!


  • Health and life insurance
  • Dental and vision plan
  • NuCare - Our mental health and wellness assistance program
  • Vacations
  • NuLanguage - Our language learning program
  • Parental leaves
  • Food card
  • Chance of earning equity at Nu

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