About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.


Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br.


About the team

Our mission is to Ensure the sustainable Nubank's growth supporting the regulatory demands of KYC and judicial enquiries, challenging the status quo through:

  • The best experience to our fanatics and loved clients in the KYC process, keeping the highest level of quality for customer data and due diligences applicable accordingly to the regulators and internal policies (ops routines and governance practices as first line of Defense);
  • Replying any Judicial enquiry related to breach of bank secrecy and unavailability of assets/ balances whenever our client is the defendant, contributing to a more ethical and fair society, truly understanding that, it is also a key driving force for the solid growth and development of Nubank and Brazil;
  • Performing regulatory reports to Brazilian regulators towards KYC and Customer data, including Brokerage House’s environment;

In order to achieve that, we are responsible for supporting all activities related to the 1LoD, including the new onboarding, post-Acq flow and KYC process. It's involved in client data maintenance and integrity, FATCA/ CRS, CPF/CNPJ status checking, PEP & Sanctions, and other due diligence processes. Along with the controlling aspect, we are in charge of BacenJud, CCS, Simba, and all judicial orders/inquiries, mainly related to bank secrecy breach and amount's unavailability/ freezing, whenever our client is the defendant.


About the role

  • Responsible for executing the operational routines related to the adherence/integrity of the customer reference data and required due diligence, both in the onboarding/post-Acq flow and in the renewal cycle for complex legal entities, including the analysis of provided documentation complying with the criteria internally established, updating data, and ensuring the data integrity;
  • Provide robust KYC profile with detailed information obtained through the KYC / screening process and ensure all support evidences are properly documented as per current procedure;
  • Collaborate in investigations and process review related to Screenings routines / alerts;
  • Knowing the specific KYC / Onboarding regulations, as well as taking the responsibility to apply them in daily routines, contributing to the continuous improvement of internal controls and processes;
  • Working quite independently, understanding that you have the autonomy to manage your routines but, at the same time, you can count on the entire Squad structure and its managers to assist you whenever necessary;
  • Actively participate in the execution of projects and initiatives that involve relevant impacts in the Squad.


Basic Qualifications

  • Upper-Intermediate English;
  • Knowledge in BACEN, RFB, and CVM policies related to the KYC/ Onboarding process.
  • Flexibility and organization to work with dynamic queues;
  • High level of accuracy and attention to detail while demonstrating excellent communication skills;
  • Excellent team working.


Preferred Qualification

  • Has worked with AML/KYC for financial institutions (retails, investment banking, fintechs);
  • Has strong knowledge about Circular 3.978 Bacen and other relevant AML regulations;
  • Know how to work independently and in an organized way;
  • Excellent organization skills;
  • Self-motivation and the ability to take initiative to identify potential issues.



  • Health, dental and life insurances
  • Meal allowance
  • Transportation assistance
  • 30 days of paid vacation
  • Chance of earning equity at Nubank
  • Parking partnership - discounted parking in our office
  • Free bike parking with showers available
  • NuCare - Our mental health and wellness assistance program
  • NuLanguage - Our language learning program
  • Gympass partnership
  • Extended maternity and paternity Leaves  
  • Child care allowance
  • ‘Espaço Feijão’- Private nursing and breastfeeding spaces in our buildings
  • Onsite Health Center - Medical support for every Nubanker in our office



Diversity & Inclusion

At Nubank, we want to be sure that we're building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. That's why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company while ensuring neither of them represent a barrier when recruiting fantastic talent.


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Demographic Information

To ensure we are continually building a more diverse and inclusive workplace, we hire based on the principle of equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching components to our company while ensuring neither of them represent a barrier when recruiting.

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