About Nubank 

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationship with money across Latin America. With operations in Brazil, Mexico and Colombia, Nubank is today one of the world's largest digital banking platforms, reinventing over 48 million customers' financial lives.Nubank achieved this by offering a no-fee credit card, entirely managed by a mobile app, and a digital account, free of taxes. Nubank also offers transparent and hassle-free personal loans, a business account tailored for SMBs, and life insurance. In 2020, Nubank acquired digital broker Easynvest, now called Nu Invest, and became the leader in self-directed digital investments in Brazil. Throughout the years, Nubank raised around US$2 billion with some of the best-known growth and technology investors in the world, such as Berkshire Hathaway, Sequoia, DST, Tencent, Tiger, Kaszek, Founders Fund, Dragoneer, TCV, Redpoint, Ribbit, GIC, Whale Rock, Invesco, QED, and Capital Group.Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States) and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible.
International awards won by Nubank:
  • 100 Most Influential Companies | TIME (2021) | Only Brazilian company in the list
  • Disruptor 50 | CNBC (2021) | Only Latin American company at the list
  • Best Bank in Latin America | Euromoney's Awards for Excellence (2021)
  • Best Brazilian Bank | Forbes (2021) 
  • Boldness in Business Award | Financial Times (2020)

Our Consumer Insights Team

Our Consumer Insights team is already acknowledged through the organization as a key partner in strategic activities ranging from understanding consumers' pains to drive our product positioning and defining whether (and how) to enter a new market until understanding what is the best way to go about a campaign and how to best convey a marketing message.

We have no silos, we have no restriction to who has access to X or Y data. We can use everything to solve any problem that has business impact. There is no "this is not your job answer", people from any other team will accept help & will want to build things together

As a Consumer Insights Specialist you will be responsible for:

  • Build relationships with other squads and a deep understanding of their business problems;
  • Articulate a backlog of research projects aligned with business problems we can better solve through market research;
  • Build relationships with product teams and other teams from the marketing tribe to guarantee buy in and collaboration towards the objectives;
  • Coordinate and execute research projects end-to-end, always in partnership with the squads involved in the business objectives;
  • Understand and help the business unit to develop new investments products through an intensive discovery agenda and also propose how we can leverage them to our best fit customers.

Skills, knowledge and abilities

  • Working knowledge of different research methodologies (quantitative and qualitative) and experiments techniques;
  • Strong analytical skills and data analysis;
  • Knowledge about decision-making models;
  • Solid experience with Ad hoc research;
  • Strong analytical skills with the ability to leverage on data to develop strategy/decisions;
  • Ability in trend analysis and market/competition mapping;
  • Familiarity with putting together data from multiple sources to tell a story;
  • Experience with studies and metrics that evaluates product market fit validation;
  • Strategic thinker with good communication and presentation skills.
  • English proficiency.


The list of benefits must follow Nubank’s model:

  • Competitive compensation package, including opportunity to earn equity ownership in Nubank
  • Health, dental and life insurance
  • Meal allowance (“vale refeição”)
  • Flexibility to choose your own custom setup (computer, monitors, OS etc.)

Diversity and Inclusion at Nubank

We want to have a product for every Brazilian, and we build strong and diverse teams that rise up to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. We are proud to say that 30% of Nubanker recognize themselves as part of the LGBTQ+ community, and 40% of our team identify as women, in all positions and seniority levels. We are a very process-light organization that values human interactions, and that is a very important part of our culture. At Nubank, everyone has the opportunity to speak up and participate, grow and share ideas.

Who can apply?
Anyone who identifies as a woman part of the black population and has experience in the position can apply.

If I don't identify myself as part of the black population, can I apply?
This is an exclusive opportunity for black woman who want to be part of the Nubank team, if you identify yourself as part of other demographics, check out our opportunities on the careers page.

Why is Nubank is making this hiring exclusively for the black woman?
We believe that diversity is essential for us to continue creating products that can empower millions of people in Latin America. We understand that the finance area is a field in which the black population is still under-represented, and we want to provide career opportunities for everyone who wants to work with us. That's why we're committed to changing these numbers at all levels and areas of expertise across the company.


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Demographic Information

We enable millions of people across Latin America to live better by empowering them to control their own money. We aim to build strong and diverse teams that rise to the challenge.

We are a team of the most creative people in technology. We hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation, or background. At Nubank, everyone has the chance to speak up and participate, grow, and share ideas.

To ensure we are continually building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower, we hire based on the principle of equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching ingredients to our company while ensuring neither of them represent a barrier when recruiting talent.

Please share some additional information about yourself to assess our diversity and inclusion goals – it’s completely optional. Filling this demographic form will not affect your hiring process in any way. The data will be used for insights and metrics for internal process improvement only.

For more information, please check out our Candidate Privacy Policy in Portuguese, Spanish, or English.

1. Gender Identification: please indicate which of these gender identities best describe you, to the extent you feel comfortable:

2. Race/Skin Color: please select the option that best describes your race/skin color, to the extent you feel comfortable:

3. Sexual Orientation: please indicate which of these sexual orientation best describe you, to the extent you feel comfortable:

4. Ability: please indicate if you are a person with a disability, to the extent you feel comfortable:

5. If you are a person with a disability, would you like to disclose what kind of disability you have?