Product Manager, Technical - Platform teams

Scaling our product to millions (already 40 millions) of customers involves an enormous amount of work behind the scenes. Since the beginning, the Nubank product team has always prioritized “building for the long term” for our customers, a principle that extends to our horizontal (or platform) teams that build out the infrastructure that supports the entire company.

The success of these teams depends on our product managers pulling together our broader product strategy and the needs of multiple product teams across the company into a coherent roadmap focused on scaling our capabilities and systems, unlocking business potential or mitigating risks. Those products involve everything from our core cloud architecture, data infrastructure, finance / controllership / risk / security platforms, testing and experimentation infrastructure, to customer service tools and other internal products.

As a Product Manager for platform teams, you will seek to understand Nubank’s needs across multiple products and domains, and work closely with engineering to create and execute on a roadmap to help Nubank scale for future years. 

Some of the activities you might lead or be involved in:

  • Define, prioritize, and communicate short and long term product goals
  • Develop a deep understanding of users and stakeholders by conducting research, data analysis and interviews 
  • Specify and refine requirements—from conception to launch—of platforms, working closely with engineering (and depending on the domain, design and analysis)
  • Stay up to date on complex domains like finance and information security, helping the team understand where the company and the market is going
  • Facilitate the team organization and structure 
  • Be an evangelist for the area, relentless communicating to stakeholders and helping the team bridge gaps in understanding between the team and the rest of the company
  • Execution and a general GSD attitude to accomplish outcomes

You will be successful if you:

  1. Think like and empathize with stakeholders - talk to  different internal customers, influence and engage diverse teams across Nubank; 
  2. Have a “whatever it takes” approach to get things done - have an ownership mentality, get the best out of everyone on the team, be proactive and energetic about keeping things moving;
  3. Communicate effectively - in different formats and to different audiences, and in particular in clearly articulating priorities and objectives in complex domains;
  4. Think structurally / systems thinkers - seek clarity: think structurally to help teams break down problems, understand blockers and bottlenecks and balance short and long-term priorities, often involved on process definition 
  5. Intellectually curious / always learning and growing - fascinated by failure, always engaged across multiple domains and functions, prioritize learning as much as possible as early as possible for yourself and your teams
  6. Humility and respect for other functions, skill sets, background and experiences, and ways of thinking and communicating
  7. Experience working with technology - Having a technical degree, some programming skills or an experience working with technical teams is required for this position 

Preferred qualifications

  • Experience working with software products as a Product Manager or in a similar function
  • Robust experience owning and supporting the entire product life-cycle of successful tech products
  • Strong desire to discover and fulfil the needs of users
  • Comfortable working with numbers and making decisions based on data
  • Ability to build strong relationships across distinct stakeholders
  • The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
  • Excellent communication skills: written, verbal and presentation 
  • Advanced English language skills
  • Great willingness to learn and adapt to a high paced environment
  • Good understanding of the software development lifecycle
  • Experience working with internal/technical products would be a plus

Benefits

  • Health, dental and life insurance
  • Meal allowance
  • Transportation assistance
  • 30 days of paid vacation
  • Equity at Nubank
  • Parking partnership - discounted parking in our office
  • Free bike parking with showers available
  • NuCare - Our mental health and wellness assistance program
  • NuLanguage - Our language learning program
  • Gympass partnership
  • Extended maternity and paternity Leaves  
  • Child care allowance
  • ‘Espaço Feijão’- Private nursing and breastfeeding spaces in our buildings
  • Onsite Health Center - Medical support for every Nubanker in our office

Diversity and Inclusion at Nubank

We want to have a product for everyone, and we build strong and diverse teams that rise to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation, or background. We are proud to say that 30% of Nubanker recognize themselves as part of the LGBTQ+ community, and 40% of our team comprises women in all positions and seniority levels. We are a very process-light organization that values human interactions, and that is an essential part of our culture. At Nubank, everyone has the opportunity to speak up and participate, grow, and share ideas.

Nubank continues to hire for all open roles, all interviewing and onboarding are done virtually due to COVID-19. Everyone new to the team and our current staff will temporarily work from home until it is safe to return to our offices.

Apply for this Job

* Required

  


Demographic Information

We enable millions of people across Latin America to live better by empowering them to control their own money. We aim to build strong and diverse teams that rise to the challenge.

We are a team of the most creative people in technology. We hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation, or background. At Nubank, everyone has the chance to speak up and participate, grow, and share ideas.

To ensure we are continually building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower, we hire based on the principle of equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching ingredients to our company while ensuring neither of them represent a barrier when recruiting talent.

Please share some additional information about yourself to assess our diversity and inclusion goals – it’s completely optional. Filling this demographic form will not affect your hiring process in any way. The data will be used for insights and metrics for internal process improvement only.

For more information, please check out our Candidate Privacy Policy in Portuguese, Spanish, or English.

1. Gender Identification: please indicate which of these gender identities best describe you, to the extent you feel comfortable:








2. Race/Skin Color: please select the option that best describes your race/skin color, to the extent you feel comfortable:






3. Sexual Orientation: please indicate which of these sexual orientation best describe you, to the extent you feel comfortable:








4. Ability: please indicate if you are a person with a disability, to the extent you feel comfortable:



5. If you are a person with a disability, would you like to disclose what kind of disability you have?








U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Nubank are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.