About Nubank

 

Tackling the complex banking system to empower people in one of the most bureaucratic markets in the world seems like a crazy idea, right? But that’s why, how, and where Nubank was born. We fight complexity through our transparent and straightforward products and experiences: a no-fee credit card, a rewards program, a lending platform and a digital savings account. In a nutshell, we are the most innovative tech company in Latin America, and we are obsessed with building financial services and products that make our customers love us fanatically. With over 30 million customers and $1.4B raised in investment rounds, we are the fastest growing digital bank in the world, with offices in Brazil, Germany, Mexico, Colombia and Argentina. And it’s still only Day One for us! 

 

Our People & Culture Team 

 

The P&C team at Nubank is energised by change and thrives in a fast-moving environment. We contribute at both hands-on and strategic levels to promote a powerful and disruptive culture, as Nubank scales in size and continues its steep growth trajectory. We're partnering with leaders to blend strategy, guide change management, and promote projects that support Nubanks' growth challenges and lead us to become a world-class operation.

 

Our Global Mobility Team

 

The Mobility team at Nubank builds strong relationships across the business to support company's growth, hiring and retaining the best international talent in an easy, transparent and expedient way. The team is composed of global experts that provide Global Mobility solutions to solve business objectives while revolutionizing the Mobility journey from hiring to onboarding to expanding into new countries. We rely on technology and data to build out scalable Mobility resources and partner with company's stakeholders and external partners to support our ambitious goals.

 

How we work

 

Nubank is a highly dynamic and diverse work-environment and you will add to the culture if:

  • You thrive in dynamic, fast-paced, results-oriented teams
  • You are hungry and enjoy being constantly challenged to learn and do more
  • You embrace teamwork, ask questions and like to question the status quo
  • You act as an owner and is capable to complete tasks in dynamic environments
  • You communicate clearly and effectively to colleagues from different business areas
  • You learn quickly and easily adapt to changing situations and priorities
  • You work independently and also contribute within a team environment

 

Key responsibilities

 

  • Act as focal point for expats questions and requests, partnering with Mobility's in-company SMEs (Subject matter experts) 
  • Redesign internal and external customer journeys
  • Scale Global Mobility solutions and systems to support company's growth
  • Review and escalate any possible complications to be managed on a timely basis
  • Create and maintain records in assignment management database for all mobility moves
  • Create and maintain monthly global mobility reports to relevant stakeholders and support specific data requests as necessary 
  • Partner with the internal stakeholders and global mobility suppliers on data integrity and data management within the various internal and external systems
  • Create and update quarterly mobility overviews by region and business units (costs, volume, exceptions)
  • Reconcile and track Global Mobility annual budget and keep track of actual vs planned costs
  • Ensure compliance with the company’s policies, educate and advise internal stakeholders regarding Mobility requirements, processes and matters, as needed
  • Guard and act on the continuous improvement of Mobility materials, such as internal website, templates, relocation checklists, assignment letters, invitation letters for business visas etc.
  • Collaborate with cross-functional teams to promote team alignment and build out solutions to ensure smooth experience for employees and international new hires
  • Initiate services and act as a liaison between expats, external service providers and SMEs (immigration, relocation, tax etc.)
  • Collaborate with a growing Global Mobility team on other team's initiatives and projects as assigned

 

Desired skills and competencies

 

  • Fully capable of communicating in English (spoken and written)
  • In-house global mobility experience
  • Experience with case management systems and workflows
  • Strong data integrity management and data analytical skills
  • Experience with budget management and planning
  • Experience creating presentations, reports and/or dashboards to a wide array of audiences including Executive-level management
  • Strong relationship management skills, handling a large caseload as well as a commitment to customer service and successful supplier partner management
  • Excellent organization and project management skills as well as the ability to manage concurrent high priority initiatives while meeting committed deadlines
  • Excellent interpersonal, verbal and written communication skills as well as facilitation skills that are flexible in presenting to a variety of audiences
  • Familiarity with JIRA, slack, and oracle software a plus

 

Benefits

 

  • Health, dental and life insurances
  • Meal allowance
  • Transportation assistance
  • 30 days of paid vacation
  • Chance of earning equity at Nubank
  • Parking partnership - discounted parking in our office
  • Free bike parking with showers available
  • NuCare - Our mental health and wellness assistance program
  • NuLanguage - Our language learning program
  • Gympass partnership
  • Extended maternity and paternity Leaves 
  • Child care allowance
  • ‘Espaço Feijão’- Private nursing and breastfeeding spaces in our buildings
  • Onsite Health Center - Medical support for every Nubanker in our office

 

Diversity and Inclusion at Nubank

 

We want to build products and experiences for everyone who wants to take back control over their finances, that's why we build strong and diverse teams that rise up to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. We are proud to say that 30% of our team recognize themselves as part of the LGBTQ+ community, and 40% of our team identify as women, in all positions and seniority levels. We are a very process-light organization that values human interactions, and that is a very important part of our culture. At Nu, everyone has the opportunity to speak up and participate, grow and share ideas.

 

Nubank continues to hire for all open roles, all interviewing and onboarding are done virtually due to COVID-19. Everyone new to the team and our current staff will temporarily work from home until it is safe to return to our offices.




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