About Nubank

Nubank is the leading financial technology company in Latin America. Its first product, launched in 2014, is a no-fee credit card that is fully managed by a mobile app. Almost 30 million people have requested the product since launch, and the company has passed the 10 million customer mark. In 2017, Nubank launched its proprietary loyalty rewards program ("Nubank Rewards"), as well as a digital account ("NuConta") that is already used by 7 million people. This year, the company began testing its personal loan service and took its first steps in international expansion, opening offices in Mexico and Argentina. To date, Nubank has raised around US$ 420 million in seven equity investment rounds from Sequoia Capital, Kaszek Ventures, Tiger Global Management, QED, Founders Fund, DST Global, Redpoint Ventures, Ribbit Capital, Dragoneer Investment Group, Thrive Capital and Tencent. Recently, Nubank was elected as the most innovative company in Latin America and ranked no. 36 on Fast Company' 50 Most Innovative Companies ranking.

 

Our Design Team

Nubank's mission is to fight complexity everyday to empower people. We believe that by building a truly global and diverse team we will be able to challenge the status quo and have a lasting impact on the world.

As a team who drives product development from ideation to full rollout, the Design team ensures that our product experiences are valuable to our users. Designers at Nubank must deal with complex problems and transform them into intuitive, accessible and easy-to-use experiences for millions of people.

To help us grow and fight complexity we are looking for an experienced UX Writer to join our Design team.

 

Requirements

  • Partner with UX and UI designers to deep understand the user's flow and feelings at every step of all our customer journeys.
  • Write clear, consistent, and concise user interface content, emails, and notifications.
  • Work with designers, brand managers, product managers, and copywriters to help set the vision for content and drive cohesive product narratives across multiple platforms and touch points.
  • Starts and creates UX Copywriting guidelines and style guide.
  • Align UX copywriting guidelines with the overall Brand language.
  • Make sure the content for the global user experience is consistent and follows the defined guidelines.
  • Research the target market to speak the user's language, putting forward hypotheses and test.
  • Deep understanding of our audience to deliver a more inclusive work.
  • Experience writing and editing content for mobile and web experiences
  • Use data and research to evaluate your content's impact.
  • Excellent empathy and knowledge of user behavior – research and test.
  • Experience crafting UI and UX design is a plus

 

Benefits 

  • Health and life insurance 
  • Food card
  • 15 days of paid vacation with 25% vacation bonus
  • Holiday Bonus ("Aguinaldo") of 30 days of pay per year
  • NuLanguage - Our language learning program
  • Extended maternity and paternity leaves 
  • Chance of earning equity at Nubank

 

Diversity and Inclusion

We want to build products and experiences for everyone who wants to take back control over their finances, that's why we build strong and diverse teams that rise up to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. We are proud to say that 30% of our team recognize themselves as part of the LGBTQ+ community, and 40% of our team identify as women, in all positions and seniority levels. We are a very process-light organization that values human interactions, and that is a very important part of our culture. At Nu, everyone has the opportunity to speak up and participate, grow and share ideas.

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