At Nox Group, we are dedicated to humanizing construction! Our enterprise owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels. Our teammates, partners, and customers can expect that we genuinely care to serve them and look out for their best interests. As one of the largest industrial construction enterprises in the Southwest and an industry leader in data centers, manufacturing, semiconductor, and water/wastewater treatment facilities, we continually look for people who are excited about personal growth and can contribute to our mission of being empowered thought leaders boldly changing the construction industry.
Nox Group is excited to welcome an enthusiastic IT Coordinator to our expanding team in Phoenix, Arizona! In this dynamic role, you’ll serve as the vital connection for coordinating assets and managing requests within our IT department. Your responsibilities will encompass all facets of technology, including workstations, servers, printers, networks, cell phones, desk phones, and vendor-specific hardware and software. Beyond managing technology, you’ll play a key role in implementing innovative internal systems and supporting IT team members with various requests, contributing to the seamless operations that drive Nox Group forward. Join us and be part of the growth and success of our thriving organization!
Responsibilities:
- Accurately enter devices into the system and ensure all records are up-to-date.
- Conduct audits of device inventory to ensure accuracy and accountability.
- Perform quality assurance (QA) checks on device setups to meet organizational standards.
- Oversee the progress of IT requests, ensuring efficient handling and maintaining organization in the device pickup area.
- Monitor shipping and delivery timelines for devices to ensure timely distribution.
- Manage and verify the accuracy of the device backlog to prevent discrepancies.
- Handle user setups, including onboarding and separation processes.
- Regularly monitor the ticketing system to identify and address stale or unresolved tickets.
- Document maintenance, upgrades, and updates for all computer systems and network infrastructure.
- Communicate effectively with users, keeping them informed of progress and resolutions for incidents or requests.
- Review and maintain system documentation to ensure it aligns with enterprise standards.
- Audit inventory to identify and address out-of-date devices.
Qualifications:
- Strong attention to detail with a commitment to accuracy.
- Proven ability to work collaboratively within a team and communicate effectively with various stakeholders.
- Business awareness with a solid understanding of how IT supports departmental strategies and goals.
- Ability to multitask and adapt to rapidly changing priorities.
- Technical proficiency and the ability to align resources with technical issues effectively.
- Strong understanding of critical IT services and the ability to prioritize support accordingly.
- Self-motivated and capable of thriving in a fast-paced work environment.
- Proficiency in Office 365 and related tools.
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
