We started Novo to challenge the status quo— we’re on a mission to build the operating system to destroy the back office, so small businesses (SMB’s) can do more of what they love. Novo is flipping the script of the FinTech world, and we’re excited to lead the small business FinTech revolution.
We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses — the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.
Why Novo?
- Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America
- Positive, inclusive, supportive culture cheering you on your journey
- We work with very new technologies and architecture patterns
- We provide learning and development budgets to help you grow and bond with your team
- Able to work from the office 3+ days per week
- Offices in NYC, Miami, India, and Colombia
Job Title: Manager, Strategy and Analytics
We are looking for a Manager, Strategy and Analytics who understands how to leverage data to drive strategic initiatives and optimize business outcomes. If you're passionate about using data to revolutionize small business banking and improve customer acquisition, lifetime value, and engagement, then we want to chat.
About the Role:
As a Manager, Strategy and Analytics at Novo, you will play a crucial role in driving data-driven strategies across our credit product suite. You will lead a talented team of analysts and data scientists with dotted line responsibility for credit product marketing and operations to resiliently grow our credit card, funding product and help identify future lending product opportunities.
You will be responsible for:
- Owning credit product unit economics, underwriting policies and models.
- Analyzing data to generate actionable insights that inform product roadmap, marketing spend, and lending capital investments.
- Collaborating with cross-functional teams, including Product, Marketing, Finance, and Risk, to implement and evaluate data-driven initiatives.
- Identifying new opportunities for growth and efficiency improvements through rigorous data analysis and strategic thinking.
- Taking ideas from concept (0) to market (1) to get real-world feedback and refine strategies based on actual performance.
- Working with finance to manage relationships with capital markets and bank partners.
Requirements for the Role:
- 7+ years of experience in credit or product analytics roles at leading financial institution or fintech, 2+ years of experience as a people manager
- Deep experience with credit card or loan unit economics and P/L drivers, multiple types of lending products a plus
- Proven track record of professional success from analyst to manager
- Hands-on experience with credit model development, deployment and usage
- Proficiency in SQL and/or Python
- Strong analytical skills with the ability to coach analysts and data scientists to do the best work of their careers
- Highly motivated and comfortable working in a fast-paced, dynamic environment with a high degree of ambiguity.
- Preferably: Experience managing a credit portfolio or a portion of a credit portfolio through changing credit cycles
How We Define Success:
- Achieve key performance indicators (KPIs) related to customer growth, engagement, and profitability.
- Successful collaboration with cross-functional teams to implement strategies and initiatives that align with business objectives.
- Force multiplier for direct reports, helping them achieve greater results and professional growth
Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
