Accenture Federal Services delivers a range of innovative, tech-enabled services for the U.S. Federal Government to address the complex, sensitive challenges of national security and intelligence missions.
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Accenture Federal Services is seeking an enthusiastic and customer focused Cloud System Administrator to join our team delivering mission critical platforms and capabilities.
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Aid users with onboarding, accessing, and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Collaborate with Tier 2 support teams on workload management, patch management, active directory management, onboarding, and any other troubleshooting as required
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Support hands-on computer-based training for users
- Provide detailed analysis and feedback to management and internal customers for escalated tickets
- Support the transfer of mission application updates across multiple classification levels, enabling low to high file transfers
Here's what you need:
- Bachelor’s Degree in Technical Discipline, or 2+ years of experience as a System Administrator/Technician or Software Developer may be substituted for a degree
- 1+ years of Systems administration and automation experience with Windows and/or Linux to include PowerShell and/or Bash Scripting
- 1+ years of experience supporting Cloud environments to include, delivering, securing and managing container-based applications or supporting Cloud tool users
- Willingness to submit to a Polygraph examination
Bonus points if you have:
- Experience with Microsoft WIN Server 2016 or 2019
- DoD 8570 Compliant with IAT Level 2 certification
- 1+ years of experience with debugging (grepping logs, stack traces, tracking down permissions issues, etc…)
- 1+ years of experience in software development to include:
- Commercial or on-prem cloud and git experience
- Experience with DevOps (configuration management (Ansible (preferred), Chef, or Puppet), application
- Experience with RedHat Enterprise Linux
- General understanding of basic Networking principles
- Experience in cloud technologies and platforms, such as AWS, Azure, or other cloud service providers
- AWS Cloud Associate Certifications
- Active TS/SCI clearance
Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and information on benefits offered is here.
Role Location: Range of Starting Pay for role
California: $90,700 - $147,100
Colorado: $90,700 - $127,100
New York City: $105,000 - $147,100
Washington: $96,600 - $135,200
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US Citizenship required.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture Federal Services
Accenture Federal Services is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. An active security clearance or the ability to obtain one may be required for this role. Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
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