As a Pension Claims Processor, you will be responsible for the final processing of retirement and death benefit applications for participants. This includes ensuring the benefit eligibility is correctly calculated and applied.
Process claim applications
Review supporting documentation for accuracy
Connect with applicants to guide them through the claim process
Maintain and follow-up on pending files, as required by guidelines
Answer requests for information over the phone, in writing, and in person
Who you are...
Organized. Ability to juggle and prioritize workloads, have strong analytical skills
Communicator. Excellent interpersonal and communication skills both written and verbal
Service Minded. You deliver customer service; with excellence
Detailed. Strong attention to detail with excellent problem solving skills
Technically Savvy. Intermediate proficiency in Excel and Word
Experienced. Three (3) years of related administrative experience
Bilingual. Fluency in Spanish is preferred
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.
If hired, you can expect...
Union scale wages, raises every 6 months, starting at $21.76 up to $30.57/hr
Beautiful location, with free parking and BART accessible
Equal Employment Opportunity
It is the policy of NWA to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information or any other characteristic protected by law. NWA prohibits any such discrimination or harassment.