Retirement income is critical to quality of life. As a temporary Pension Benefits Processor you support people in the life changing transition from work to retirement, or navigating other life changes that affect their pension benefits. Your research verifies retirement and death benefit eligibility, and establishes the appropriate benefit level according to individual benefit plan rules.
Communicate helpfully with applicants (over the phone, in writing, and in person) and guide them through the pension benefit process.
Research and calculate benefits for members in various pension plans.
Ensure necessary support documentation is received and recorded.
Follow-up on pending retirement applications, as required.
Who you are...
Experience. Three years of related administrative experience
Organized. Ability to juggle and prioritize workloads
Communicator. Excellent interpersonal and communication skills--both written and verbal
Service Minded. Deliver superior customer service, exhibiting empathy and care
Detailed. Strong attention to detail with strong analytical and problem solving skills
Technically Savvy. Confident technical skills, specifically in Excel and Word
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.
If hired you can expect...
Beautiful location, accessible bus routes
Equal Employment Opportunity
It is the policy of NWA to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information or any other characteristic protected by law.