As a Pension Claims Processor, you will be responsible for processing for the final processing of retirement and death benefit applications for pension trust participants. This includes ensuring the benefit eligibility is correctly determined and calculated according to Trust rules.
Process claim applications for various pension plans
Review supporting documentation for accuracy
Connect with applicants to guide them through the claim process
Maintain and follow-up on pending files, as required by guidelines
Answer requests for information over the phone, in writing, and in person
This position could be located in our Seattle, Mountlake Terrace, Federal Way, Meridian, ID offices.
Who you are...
Organized. Ability to juggle and prioritize workloads
Communicator. Excellent interpersonal and communication skills--both written and verbal
Service Minded. Deliver superior customer service, exhibiting empathy and care
Detailed. Strong attention to detail with strong analytical and problem solving skills
Technically Savvy. Confident technical skills, specifically in Excel and Word
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.
Union scale wages, raises every 6 months, starting at $20.40 up to 28.40/hr
It is the policy of NWA to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information or any other characteristic protected by law.