As a Pension Claims Processor, you will be responsible for processing estimated benefits for participants. These participants may be unfamiliar with their benefit plans and will be looking to you to guide them through the retirement process.
Meeting with participants and explain benefits
Determining participant eligibility
Generating estimated benefit statements
Providing timely follow-up with participants
Who you are...
Organized. Ability to juggle and prioritize workloads
Communicator. Excellent interpersonal and communication skills--both written and verbal
Service Minded. Deliver superior customer service, exhibiting empathy and care
Detailed. Strong attention to detail with strong analytical and problem solving skills
Technically Savvy. Confident technical skills, specifically in Excel and Word
Bilingual. Fluency in Spanish is preferred
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.
If hired, you can expect...
Union scale wages, raises every 6 months, starting at $21.13 up to $27.98/hr
Beautiful location, with free parking and BART accessible
Equal Employment Opportunity
It is the policy of NWA to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information or any other characteristic protected by law. NWA prohibits any such discrimination or harassment.