Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones.
Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.
With support from governments and partners in India, Bangladesh, and Indonesia, Noora Health has trained more than 10.6 million caregivers, representing over 7 million patients across 10,900+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).
Noora Health was honoured as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at the main stage of TED 2022.
In 2024, Noora Health was honored to be featured in an essay in The New York Times which vividly captured a universal story of love and compassion through our collaboration with Sri Jayadeva Institute of Cardiovascular Sciences and Research in Bangalore, India.
WHAT YOU WILL DO
We are seeking an experienced Product Manager to drive the next stage of growth for our digital caregiver platform. In this role, you will support both the enhancement of our existing platform through A/B testing, as well as the integration of advanced AI capabilities to expand its impact. You will work closely with engineering, design, clinical, and country-specific program teams to create solutions that promote healthy behaviors, deliver personalized health guidance, and support clinical triage. You will ensure the safe development and rollout of new features through thorough testing, pilot programs, and iterative releases. Additionally, you will establish robust documentation practices, standardize product management processes across countries, and create playbooks for different platform functions to ensure consistent and high-quality implementation.
Key responsibilities include:
- Use A/B testing and experimentation to improve current features, optimize user engagement, and refine caregiver support workflows
- Oversee the entire product lifecycle for AI-powered features from concept and development through launch and continuous improvement. Work closely with engineering, design, clinical, and content teams to define the product vision, create a roadmap, and set feature priorities for AI-driven enhancements
- Manage product testing, pilot programs, and iterative feature releases to ensure safety, usability, and clinical accuracy in all updates
- Create and maintain robust product documentation, streamline product management practices across regions, and develop playbooks for key features and processes
- Collaborate with country-specific program teams to align AI capabilities with local healthcare requirements and ensure smooth rollouts in India, Bangladesh, Indonesia, and Nepal
- Develop and track key metrics to evaluate product impact, user engagement, and system performance. Stay informed on AI trends and digital health innovations to keep the platform competitive and impactful.
WHO ARE WE LOOKING FOR
- 4-8 years of experience managing digital health, AI-driven, or tech-focused products with a proven track record of driving product development from concept to launch
- Strong understanding of machine learning concepts and AI applications, with the ability to work effectively with data science and engineering teams
- Experience conducting user research and translating insights into impactful features that enhance user experience
- Skilled in defining metrics, running A/B tests, interpreting analytics, and applying insights to guide product strategy and feature design
- Exceptional interpersonal skills, with a track record of working closely with diverse teams, including engineering, design, and other technical experts
- Comfortable working in a fast-paced, evolving environment and able to manage multiple priorities while delivering high-impact results.
At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.
We encourage people from all backgrounds to apply for positions at Noora Health.
