Why become an Implementation Consultant at Noggin?
Here at Noggin we're smart, innovative and we like to get elbows deep in solving some of the world’s most challenging problems. We use the best tools and methodologies available and we are constantly looking for ways to improve. Noggin is a highly reputable Australian based multinational with over 180,000 users of our solutions globally, we specialise in safety, security, continuity and crisis management solutions.
With the introduction of our new next generation cloud software platform and solid go-to-market strategy, we’re excited to announce our next stage of customer growth with the release of multiple integrated solutions in the coming weeks. What’s more, we have fresh investment funding recently approved and rapidly expanding our global operations and functional areas to support this growth! Working with our talented, pragmatic and collaborative Solution Delivery team, you will implement, customize and support our clients in their journey to embedding our industry leading system to their everyday business practices. Your role will manage the implementation of our system across multiple clients from various industries from start to finish.
You'll ensure we run effective workshops with the customer; gather and document clear requirements; design and build practical solutions; and finally test these thoroughly before moving into user training and client hand-over. So, if you're looking for a role where you can do interesting, challenging, impactful work alongside exceptional people – we're the right place for you.
What does it take to be a Noggin?
You are a Tertiary qualified, experienced Implementation Consultant who has hands-on experience engaging with clients, eliciting functional requirements and developing great software implementations from this. You love diversity - of work, people, ideas and projects so you're looking for an opportunity that will challenge you in different ways.
Throughout your career so far, you’ve implemented complex solutions to solve complex business challenges by getting hands on throughout the project life cycle and seeing the implementation come to life, you’ve thrown yourself into configuring the solution to meet the client’s needs as you documented it and on-time and on-budget.
You strike the perfect balance between creative and pragmatic and you're able to come up with innovative solutions to complex and varied business problems. Not only this, but you get a kick out of seeing your software configurations being successfully used and delivering awesome outcomes to your clients and users.
What does success look like in this role?
Within your first 3 months, you will be fully up to speed with Noggin's software, systems and processes and you will be working effectively as part of the implementation team on a number of projects.
Within your first 6 months, you will be confident in your ability to engage with clients around our solutions. You will run workshops, document user requirements, design solutions as well as take these through config and testing with limited guidance and input.
12 months and beyond, you will be self-managed and accountable for the solutions you deliver. Plus you're a knowledgeable and valued member of the team who has started to take on some mentoring responsibilities to guide new employees who come into the business.
To apply, please use the online application link. For further information or to arrange a confidential discussion, please email firstname.lastname@example.org.
Please note, you must have valid and unrestricted work rights for Australia to be considered for this role. No agencies please.