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Solution Sales Executive - (Workforce Management)

USA - Remote

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

 

Position Summary:

NICE Workforce Management is one of NICE’s many innovative products. The NICE Workforce Management Suite addresses your most vital workforce management needs, delivering accuracy, simplicity, reliability, visibility, engagement, alerts and convenience. A powerful foundation for effective workforce management, the NICE WFM suite enables flexible, accurate planning, forecasting, scheduling, intraday management and automation – everything the contact center needs to achieve fast, meaningful results. The cloud-based suite can transform operations for organizations ranging in size from 100 to more than 100,000 employees.

The WFM Solution Sales Executive (SSE) is the primary driver for sales and expertise in an organization’s WFM functions. The individual will be highly motivated, entrepreneurial, and able to own the sales process from initial contact through closing the sale. This individual will be able to assess and understand the business environment of a customer and what they are trying to achieve, position the WFM solution in a way that shows we can exceed customer’s needs and differentiate the NICE WFM product from the competition, assist in building a business case and messaging to help push the deal to closure.

Location: Remote

In order to be successful you will have experience:

  • Collaborating with Account Executives and Pre-Sales Engineers to strategize and execute team sales.
  • Independently engaging in prospecting and relationship-building activities to build pipeline and drive business with both new and existing clients.
  • Delivering compelling demonstrations and use cases to influence executive-level decision-makers, addressing objections and aligning value proposition with their business strategy.
  • Partnering with the WFM LOBs in shaping the GTM approach, marketing materials, product roadmaps and industry artifacts.
  • Domain expertise in Workforce Management functions either as an experienced Salesperson or as a senior leader in these organizations.

Some of Our Benefits:

  • Competitive base salary, uncapped commissions, and a high "pay for performance" culture.
  • Ongoing training and development, and company paid education assistance.
  • Individual & family health, dental, vision, life and AD&D, STD, LTD, HSA, flex spending account, Employee Assistance Program, generous Paid Time Off, etc.
  • Company-funded 401k contribution.
  • Direct, candid culture with 1:1 coaching and 360 degree feedback.
  • A deep commitment to corporate social responsibility and giving back to the community.
  • Fun events and celebrations such as end-of-quarter parties, retreats, game-filled events, and more!

Requisition ID: 7040
Reporting into: RVP of Sales
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

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