About ngrok Inc.

ngrok empowers developers to build for the internet. This involves challenging problem-solving around networking, reliability, and performance. We build tools for engineers in nearly every Fortune 500 company and are expanding our offerings targeted at production workloads and use cases. And our customers love us: https://ngrok.com/love.

Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our engineering values steward, replenish, engineer, and be there to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.

We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.

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The opportunity

We are looking for a Commercial AE to join our Sales org! In this role, you will be responsible for owning the full sale cycle for our smaller size deals and managing inbound sales inquiries. You will partner closely with our Pre Sales, Growth, and Marketing teams. The ideal candidate will have a technical background and a passion for sales!

Responsibilities

  • Run full sale cycle from lead to close including demos
  • Contribute insights to marketing efforts to transition users from free to paid subscriptions
  • Accelerate product adoption by offering support and education to prospects, users and community members
  • Efficiently manage all marketing qualified leads (MQLs) and product qualified leads (PQLs), deciding quickly on closing the sale directly or referring the prospect to our Enterprise Sales Team
  • Manage and organize your pipeline and activities in Apollo and Salesforce

Skills

  • Must be located in NY and willing to go into our office 2 days a week
  • 1+ year of closing sales experience within the API/cloud infrastructure space in a product-led growth (PLG) motion
  • Strong written and verbal communication skills
  • An aptitude and curiosity for technology
  • Hands on self-starter and natural problem solver with the ability to balance competing priorities
  • Bonus points:
    • Bachelor's degree or course work in Engineering, Computer Science or a comparable field, have completed a Developer bootcamp, or have some equivalent technical experience
    • Prior sales engineering, engineering, technical support or product experience

#LI-Hybrid

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All candidates must be US-based, and legally authorized to work in the United States.

If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!

Benefits

Compensation for this role depends on level, but we provide a competitive mix of salary and equity.

We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.

We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.

We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.

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