🏢 Who we are 

NewStore provides Omnichannel-as-a-Service for retail brands worldwide that want to accelerate their digital transformation. Built for speed and flexibility, NewStore allows brands to easily deliver amazing shopping experiences that store associates and consumers love. Its mobile-first, modular cloud platform includes POS, order management, clienteling, inventory, and native consumer apps. NewStore customers such as Burton, Faherty Brand, G-Star RAW, Marine Layer, Scotch & Soda, UNTUCKit, and Vince benefit from the most complete, global omnichannel retail solution available. The company is backed by General Catalyst, Activant Capital, and Salesforce Ventures. Learn more at www.newstore.com.

🕵️ About the role 

NewStore is here to bring back the joy in retail, supporting brands to deliver an extraordinary shopping experience for their customers. We enable retailers to run their shop entirely with an iPhone, giving their associates the power to do extraordinary things through cutting-edge technologies.

NewStore is looking for a Senior Solution Engineer to join our Professional Services team. You will be involved from the project discovery throughout the execution of the project involving both solution partners and clients. As our ideal candidate, you will have a strong background as a developer and an interest in interfacing with our services team, as well as advising project development teams of our solution partners. You will work closely with internal teams, including product management and platform engineering. 

NewStore offers a versatile, dynamic work environment where you will build stable and scalable software based on NewStore that fulfills the business needs of our clients. To achieve this you will become an expert on how to leverage NewStore’s core functionality and how to implement customizations and integrations as needed. Ideally, you will step up over time to become a Solution Architect in our team.

The position reports to the Regional Director of Professional Services. 

📍The preferred place of work is in Boston, MA, or Berlin, Germany.

🚀 What you'll do 

  • Work with clients and the internal delivery team to understand and verify business requirements and architect complex solutions leveraging NewStore Cloud platform and AWS capabilities, existing eCommerce, POS, Order Management, Fulfillment, and ERP systems
  • Recommend solutions with an eye to future scalability, performance, maintenance, and usage
  • Implement, test, debug and continuously improve software solutions running in cloud environments
  • Architect, review and implement complex solutions as part of an implementation project while taking over complete aspects or part projects
  • Use a strong conceptual understanding of solution design, development tools, and deployment strategies to improve our methodology as well as development, test, and deployment processes and make them applicable to all implementation projects
  • Educate and guide decisions made by solution partners and customer technical team, as well as lead by example or implement mission-critical functionality where necessary
  • Achieve customer objectives within time and scope, without sacrificing architectural integrity
  • Keeping up-to-date with industry trends and technology developments
  • Travel up to 25%

🌱 What we value 

  • You have 5 or more years of experience in professional software development, a track record of multiple successfully implemented and rolled out projects in the retail industry
  • Relevant experience within several of the following subject areas is a must:
  • Order Management & Fulfillment business processes (including shipping, invoicing, reverse logistics, and payments), CRM, ERP, Financial systems integration, mobile applications, and e-commerce
  • In-store Retail systems and processes (mPOS, endless aisle, payment)
  • SaaS, including cloud architecture and infrastructure, and a desired six (6) years of relevant architecture experience
  • Technical background of at least 3 years, hands-on developing and implementing on both client- and server-side: Web Service (RESTful), asynchronous data integrations, web scripting languages, and web technologies, mobile applications, Javascript (node.js or React native) a plus
  • You have strong programming skills in Backend development and integration technology including programming in Python, Golang, and/or Javascript (node.js) using Amazon Lambda Functions and AWS
  • Agile methodology, use case refinement and estimation, using tools like Jira, Confluence
  • You are experienced with Test Automation and Test Automation Frameworks
  • You have strong analytical, empirical troubleshooting, and debugging skills
  • Ability to advise engineers on technical questions and best practices regarding our product
  • You have strong English language written and verbal communication skills, German a plus

🔥 Perks and Benefits (US):

  • Excellent health, dental, vision, and disability insurance
  • Generous PTO policy (and a culture that encourages you to use it!)
  • 12 paid holidays and 4 bonus company-wide holidays
  • 401(k)
  • Cell Phone and internet stipend
  • Development budget
  • Apple MacBook and accessories
  • Remote work flexibility
  • “Life-friendly” working hours
  • In-office snacks and catered meals
  • Employee referral program
  • Employee stock options
  • Employee quarterly bonus

🤗 Everyone is welcome here 

At NewStore, we strive to create an inclusive environment that empowers our employees. We know that diverse teams make better teams. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment regardless of race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

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