The leading digital experience platform (DXP) provider, Optimizely, has acquired Welcome, a four-time Gartner Leader that brings the best capabilities of content marketing platforms (CMP), marketing resource management (MRM), and digital asset management (DAM) together in a single solution. The combined company will empower marketing teams at brands across the globe to drive real business value through better customer experiences.

Optimizely has over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit, and Zillow. Not only are we financially sound and growing, but we have unicorn status: We exceeded $300M in revenue in 2020, is profitable already, and have all strategic options ahead of us. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.

We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, Bangladesh, and Vietnam. We blend European and American business cultures with an emphasis on teamwork, inclusion, and moving fast. People make the difference!

If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment, apply!

We’re just getting started!

Position Overview

On a high level the Agile Coach as part of Operations Management team owns the smooth function of day to day engineering operation. The candidate must be from a technical background and have demonstrable evidence of practicing Agile methodologies following the Scrum process. 

We are responsible for the support processes and daily operations of the engineering dept. We also run the change and release management program. 

We live the “Get it done together” value by having a strong focus on cross-team collaboration. We encourage new ideas and perspectives while maintaining an open learning environment where we can all learn from each other.

If you like exploring a domain and knowing your product well, we need you. If you can juggle tasks and coordinate multiple people in the heat of a challenging situation, we need you. If you believe in the value to “never stop improving” you will love it here.

In the Agile Coach role we are looking for a people oriented person. The person should enjoy working in a complex and highly technical environment where stress tolerance and communication is key to their success.

What You'll Need

Agile

  • Good to have experience serving as Agile Coach/ Scrum Master/ Scrum Leader.
  • In-depth knowledge of Scrum and implementation of Agile Methodologies;
  • Scrum Alliance certification would be an added advantage;

Technical

  • A person with some level of technical background. 
  • Passion to learn and adopt new technical skills;
  • Experience with JIRA, Git is preferable;

General

  • Minimum 2 to maximum 12 years of relevant e
  • Ability to handle and prioritize multiple tasks while maintaining attention to detail.
  • Process improvement driven
  • Track record from working with incident coordination and mitigation to remove blockers
  • Motivated to initiate and innovate new approaches, ideas to bring improvements

Soft skill

  • Can serve as servant leader
  • Can remain composed in stressful situations
  • Possess quality of resilience
  • High tolerance and patience towards challenging circumstances. 
  • Capable of giving effective feedback by observing and understanding people's pulse.
  • Having not to give up mindset to achieve goal

Communication

  • Excellent written and verbal communication skills in English.
  • Strong communication and negotiation skills

As Agile Coach, your contribution will be in:

Agile Practices

  • As Agile Coach, the main focus would be to ensure Agile/Scrum practices are maintained properly within the team level.
  • Help team to focus on planning their development schedule considering risk, task dependencies, priorities, and major milestones implementing Scrum/Kanban/Scrumban practice;
  • Organize and facilitate day to day sprint rituals like sprint planning, daily stand-up, reviews, retrospectives, demos and other Agile-related meetings as needed.
  • Employ agile project tracking tools to provide transparency on Product & Sprint Backlogs;
  • Ensure the development team's practice the core agile principles of collaboration, prioritization, team accountability, and visibility;

Engineering Operation

  • Manage and organize the daily operations to ensure timely delivery and functional efficiency.
  • You will coordinate the teams in meeting goals of the Product, Engineering, Customer success department, and other stakeholders. 
  • Ensure operational processes and practices are well defined, documented and consistently applied.

Efficiency in people and process

  • Track and communicate team velocity, performance parameter and sprint/release progress;
  • Recommend improvements and assist in changes to best practice;
  • Facilitate discussion and conflict resolution; 
  • Empower the teams to be self-organize; 
  • Improve the productivity of the teams in any way possible;
  • Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal;
  • Respond quickly to a shifting towards urgency and adjust initiatives and priorities accordingly.

Cross Function

  • Develop and maintain relationships with stakeholders across the business.
  • Work with multiple global regions and in culturally diverse environments.

 

Why You’ll Love Working Here 

  • Our culture is the most important thing we offer: a place to do your best work and a chance for your voice to be heard in a democratic environment as we shape a high-growth space.  
  • We are currently working from home; however, we plan to go back to the office by year-end. When we return to the office, we plan to have a hybrid model while also providing the opportunity to be fully remote. 
  • Communal transport facilities inside Dhaka and free catered lunch when we return. 
  • Best-in-class compensation plans 
  • Unlimited vacation days and flexible working hours 
  • Two annual festival bonuses 
  • Medical insurance 
  • An agile performance review process encourages ongoing transparency between managers and direct reports. 
  • Monthly and quarterly regional and global team building events 
  • Enablement program and soft skill training to support internal career growth and development   
  • Reward and recognition programs  
  • Volunteering and opportunities to give back  
  • Chance to work with our incredible global team all over the world 

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. 

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