Neuron is the leading shared e-scooter company in Australia and New Zealand. Operating in 33 cities internationally we have expanded to the UK, and Canada where we are the fastest-growing e-scooter operator. Our mission is to partner with cities to connect people and places in a safe, convenient and fun way. Cities are our most important customers and our vision is to help them build a more prosperous and sustainable future through new ways of moving and connecting.
Neuron was founded in Singapore in 2016, we develop our own industry-leading e-scooters which are purpose-built for sharing and safety. We also set the industry standard for the technology that manages them. The company has launched an impressive range of world firsts, particularly when it comes to safety and sustainable operations.
Casual Work Expression of Interest
Interested in potentially joining our team, but don't see the right permanent position for you? Consider joining our casual staff!
Our Casual Role
Operations & Warehouse Technician is a hands-on role balancing time between Ground Operations and Workshop Operations. As a ground operator you will be driving a service vehicle to manage our e-scooter fleet. This includes picking up e-scooters across the city and moving them to high demand locations and swapping batteries. Primary KPIs for the Ground Operations component relate to the availability of our Neuron e-scooters and the ideal distribution of scooters in the city (rebalancing). As a Warehouse Technician you are our e-scooter mechanic responsible for repairing and servicing our fleet. The primary KPIs for the Warehouse Technician component relate to the productivity of e-scooter repairs. This is a high impact role that will suit people who love driving, love physical work, fixing e-vehicles and are looking for an exciting challenge.
What you’ll do:
- Maintain city availability (battery swaps), retrieving issues and returning scooters to the designated parking stations.
- Perform timely deployment of the mobility devices at designated stations to support consumer demand.
- Ensure timely pick up of assigned e-scooters from scooter consolidation areas.
- Perform quality control and basic maintenance on the e-scooters.
- Adhere to the Operations Standard Operating Procedures.
- Service and repair e-scooters
- Represent Neuron as a positive brand ambassador.
What you'll need:
- A valid Open Class Driver Licence
- Ideally, the ability to work 5 hours (minimum) to 20 hours (maximum) per week
- A suitable personal smartphone is required (generally an Apple or Android device from 2018 or newer)
- Ability to lift, carry and manoeuvre 26-28 kg
- Self-starter who radiates positivity and possesses a “can-do” attitude
- Passion for delivering a seamless customer experience.
- Any further experience in mobility, transportation, logistics, mechanics etc is advantageous
Our Values
Make It Happen
We strive to deliver results with the highest impact and are committed to following through. We continuously optimise through collaboration to achieve the best collective outcomes.
Be Proactive
We seize the initiative and are always looking for continual improvement, for ourselves, our team and the cities we serve. We relish the chance for action even if it leads us outside of our normal scope.
Trust Facts Over Opinions
Our decisions are evidence-based. We assess situations fairly, wherever possible using reason and logic rather than unverified opinions.
Stay Curious
We ask questions, challenge assumptions, learn from mistakes and are ready to leave behind what we thought we knew.
Do More With Less
We understand that both time and resources are finite. We balance our priorities and think strategically about how we can maximise our impact and the return on investment.
If you are passionate about making a real-time impact and want the opportunity to play an instrumental part in our growth story, we want you riding for our team!
