Who We Are 
NeuroFlow CEO and West Point graduate Christopher Molaro served in the US Army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system, and upon completing his Wharton MBA, teamed up with co-founder/COO Adam Pardes to launch NeuroFlow in 2017. Beginning as a team of six people working in an office fit for two, NeuroFlow has now grow to over 100 employees across the country, raised money from leading investors in healthcare and technology, and partnered with leading organizations including Capital Blue Cross, Jefferson Health, and The US Air Force, all to achieve a mission of a happier, healthier world.

What We Do:
NeuroFlow integrates behavioral health across the care continuum by assessing and triaging people to get them to the right level of care, providing high-tech and high-touch support for populations that would typically fall through the cracks in today’s healthcare system. Proven to drive better clinical and financial outcomes for leading health systems, payors, and the Department of Defense covering 14 million lives, NeuroFlow’s platform combines consumer engagement with enterprise-level care management software and clinical support services to support integrated behavioral health at scale.

How We Do It:
The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default.  NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

Job Summary:
We're looking for a seasoned Senior Product Manager to join our mission-driven, growth-stage behavioral health tech startup. This role is for a product management generalist with a healthcare background. Your expertise in product management, deep user empathy, and passion for creating impactful, user-centric products will be instrumental in helping our company reach our next level of growth.

Responsibilities:
Product Strategy and Vision: Develop and articulate a compelling product vision and strategy that aligns with the company’s overall goals and market opportunities. Define the product roadmap and prioritize initiatives to drive growth, increase market share, and meet customer needs.

Cross-Functional Leadership: Work closely with engineering, data, design, product marketing, client success, and sales teams to ensure the seamless execution of the product roadmap. Foster a culture of collaboration and continuous improvement. Drive alignment and effective communication across teams to deliver high-quality products on time and within budget.

Market and User Research: Conduct in-depth research, analyze industry trends, identify customer pain points and opportunities. Gather user feedback through interviews, surveys, and data analysis to gain insights into user behavior, preferences, and needs. Utilize these insights to inform product decisions and drive a user-centric approach to product development. 

Product Development and Execution: Lead the end-to-end product development lifecycle, from ideation to launch. Define product requirements, create roadmaps, strategy and kick-off materials, and collaborate with build teams to ensure the timely delivery of measurable, high-quality solutions. Employ best practices to drive efficiency and flexibility in product development. 

Product Analytics and Optimization: Define and track key performance indicators (KPIs) to measure the success of product initiatives. Utilize data and analytics tools to monitor product performance, user engagement, and other success criteria. Continuously iterate on product features and functionality based on data insights to optimize user experience and drive business outcomes. 

Competitive Analysis and Market Positioning: Stay abreast of industry trends, emerging technologies, and competitor offerings. Conduct competitive analysis to identify areas of differentiation and strategic partnerships. Leverage market insights to inform product positioning and capitalize on market opportunities.

Stakeholder Management: Collaborate with internal and external stakeholders (including executives and key client partners) to align product strategies with overall business objectives. Communicate product vision, roadmap, and progress to stakeholders effectively. Seek input and feedback from stakeholders to drive product success.

Team Mentoring: Provide guidance and mentorship to a team of product managers and cross-functional teams. Foster a culture of excellence, learning, and growth within the product organization. Develop talent, empower team members, and ensure effective collaboration and alignment across teams. Lead by example while embodying NeuroFlow’s leadership principles: humility, caring, integrity, courage, gratitude, inspiration, and purpose-driven.

Requirements:

  • 3-5 years experience in product management, preferably in a growth-stage startup and/or SaaS environment. 
  • Experience in the healthcare industry, especially with payors and/or providers (behavioral health is a bonus!).
  • Consistently familiar with complex B2B dashboard platforms as well as consumer-facing applications (mobile apps, web portals).
  • In-depth understanding of product management principles, methodologies, and best practices, including detailed and organized communication with cross-functional teams (Engineering, Design, and Data).
  • Track record of successfully leading and launching impactful products that have driven business growth and customer satisfaction, collaborating with Marketing and CS teams to drive usage.
  • Strong analytical skills with the ability to gather and interpret data to make data-driven decisions.
  • Excellent leadership and collaboration skills with a proven ability to influence and motivate cross-functional teams.
  • Strong product judgment and empathy, an eye for detail, and a knack for crafting creative solutions to complicated problems.
  • Understanding of UX design and wireframing; ability to collaborate with designers. 
  • Experience with agile development methodologies and tools.
  • Technical background or understanding of software development processes is highly desirable.
  • Exceptional problem-solving and critical-thinking abilities.
  • Excellent communication and presentation skills with the ability to articulate complex ideas to both technical and non-technical stakeholders.
  • Entrepreneurial mindset with a passion for startups and innovation
  • Passion for NeuroFlow’s business, our mission, and the part you will play in bringing it to life.

Company Benefits:

*Applicable for full time employees

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 


*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

 

As a HIPAA compliant organization

All team members shall:

  1. Act in accordance with NeuroFlow’s Information Security Policies.

  2. Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.

  3. Report security events or other risks to the organization

  4. Execute organizational security processes or activities

  5. Perform security responsibilities that defined and communicated for their role

  6. Be responsible for their actions regarding the security of organization

 

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