Neura Health is a venture-backed startup with a mission to improve access and quality of care for neurologic conditions. Our longer-term vision is to find cures by learning from the experience of every neurology patient. We were inspired to create Neura because of two critical problems in neurology: access and quality. Access is subpar because there are not enough neurologists in the country, so the average wait time is 4-6 months, with patients often having to travel hours to access the right specialist. Quality is subpar because diagnoses are based on self-reported data with significant recency bias.
Neura has raised $10.3m in funding from top investors including Next Play Ventures (the fund of former LinkedIn CEO Jeff Weiner), Pear VC (Gusto, DoorDash), KDT (Path.AI), and Norwest Venture Partners (Calm, Talkspace).
Neura serves major neurological conditions including headache, migraine, sleep disorders, epilepsy, neurological pain, concussion, multiple sclerosis, and others. Our platform provides all the tools needed for a highly effective patient-provider relationship, with a goal to improve outcomes and reduce costs. Patients receive an engaging mobile app with a dedicated concierge to ensure that all their care needs are met.
We are looking for a part-time RCM Consultant that wants to work at the intersection of cutting-edge technology and some of the hardest problems in healthcare. We are looking for someone who has experience working with insurance and who can effectively manage billing processes, invoicing, and ensuring timely payments from clients. This person will work closely with leadership, patients, clinical staff and insurance companies to ensure accurate and timely billing is achieved.
Responsibilities:
- Perform claim review and research to prevent claim delay for accurate and timely billing
- Regularly review claims and correct incorrect or missing patient and/or claims data in order to submit an accurate and timely claim; subsequently initiate and follow through on remedial actions with supervisor to develop solutions that prevent future occurrences
- Collect leftover patient responsibility from individuals post claim-adjudication
- File, document, and track appeals for denials
- Send out past-due notices for delinquent accounts
- Track and communicate payor error trends; investigate and correct errors and follow-up on missing account information
Requirements:
- 5+ years of previous experience in medical billing
- Strong proficiency in technology and ability to learn how to navigate our complex billing platform
- Strong in collections, investigating, and resolving discrepancies
- Insurance verification and eligibility experience required
- Excellent phone and customer service skills; ability to comfortably and confidently communicate with patients in a personable and professional style
- Proven ability to multitask and prioritize
- Strong Excel/Google Sheets knowledge
- Soft skills: listening, negotiating, decision-making, documentation
- Culture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented.
Job Type:
- 20 hours per week - contractor, part-time, with the ability to quickly scale to a full-time role depending on performance and volume.
A bit about us:
- Liz Burstein is the CEO and was previously Head of Product at Maven Clinic, Director of Product at Zocdoc and Senior Product Lead at LinkedIn. She has a decade of experience in the tech industry, and a wealth of knowledge in the health tech domain.
- Sameer Madan is the CTO and was previously an engineer at Facebook for 9 years. At Facebook, Sameer built Live Video and was the technical lead on that, among many other products. He has a decade of experience in software development.
If you'd like to learn more about our company, check out our website.
Join us as we work to improve access to care for neurological conditions (migraine, epilepsy, sleep disorders, Alzheimer’s, etc.) and truly make an impact in the lives of patients.
