Neura Health is a venture-backed startup with a mission to improve access and quality of care for neurologic conditions. Our longer-term vision is to find cures by learning from the experience of every neurology patient. We were inspired to create Neura because of two critical problems in neurology: access and quality. Access is subpar because there are not enough neurologists in the country, so the average wait time is 4-6 months, with patients often having to travel hours to access the right specialist. Quality is subpar because diagnoses are based on self-reported data with significant recency bias.
Neura has raised $10.3m in funding from top investors including Next Play Ventures (the fund of former LinkedIn CEO Jeff Weiner), Pear VC (Gusto, DoorDash), KDT (Path.AI), and Norwest Venture Partners (Calm, Talkspace).
Neura serves major neurological conditions including headache, migraine, sleep disorders, epilepsy, neurological pain, concussion, multiple sclerosis, and others. Our platform provides all the tools needed for a highly effective patient-provider relationship, with a goal to improve outcomes and reduce costs. Patients receive an engaging mobile app with a dedicated concierge to ensure that all their care needs are met.
We are seeking a founding Registered Nurse (RN) to join our team at the forefront of advanced technology and the most challenging healthcare issues. This role requires a seasoned RN with substantial experience in neurology and a proven track record of providing care through messaging. The ideal candidate excels at empathy in all interactions and consistently adopts a patient-centered approach in all aspects of patient care.
Responsibilities:
- Triage and respond to incoming clinical messages from patients
- Demonstrate high-level clinical messaging etiquette and approach in all patient interactions with empathy and care
- Use assessment skills to understand and synthesize patient needs
- Gather context for the clinician and use a priority system when triaging messages to their attention
- Facilitate phone calls to other providers to discuss mutual patient care
- Perform lab and scan reviews and reach out to the patient with initial findings
- Assist with medical paperwork
- Help define & refine protocols for the RN role as we continue to scale
- Support internal teams to ensure the patient experience is optimal and coordinated
- Share educational content in support of our online blogs and content library
Requirements:
- Active RN license: Compact preferred but not necessary
- Experience providing care over messaging is a must
- 3+ years experience in direct patient care
- 2+ years working in a Neurology setting. Experience with headache and sleep disorders is encouraged but not required.
- Comfort utilizing a variety of practice technologies (EMR, messaging portal, scheduling system)
- Flexible and willing to pivot quickly on priorities
- Soft skills: listening, decision-making, and leadership
- Culture fit: empathic, mission-driven, collaborative, precise, transparent, compassionate, and results-oriented
Hours & Compensation
- 10-20 hours to start with the ability to scale to full-time
- This is a part-time contractor position, however, benefits for full-time employees can be viewed here should this position turn into full-time in the future.
- $36-$40/hr
A bit about us:
- Liz Burstein is the CEO and was previously Head of Product at Maven Clinic, Director of Product at Zocdoc and Senior Product Lead at LinkedIn. She has a decade of experience in the tech industry, and a wealth of knowledge in the health tech domain.
- Sameer Madan is the CTO and was previously an engineer at Facebook for 9 years. At Facebook, Sameer built Live Video and was the technical lead on that, among many other products. He has a decade of experience in software development.
If you'd like to learn more about our company, check out our website.
Join us as we work to improve access to care for neurological conditions (migraine, epilepsy, sleep disorders, Alzheimer’s, etc.) and truly make an impact in the lives of patients.
