Your Opportunity!

Do you want to work for two of the most iconic franchises in all of sports?  Come to NESN and work with the most talented broadcasting teams in the country.

Position Overview:

The Software Development and Quality Assurance Manager is responsible for establishing and ensuring best practices across software development and quality assurance. This person will be responsible for successful and effective delivery across technical and quality projects and initiatives. They are responsible for ensuring the capabilities, productivity, performance, training, management, and resources of the teams are conforming with expected delivery requirements and business needs. A strong software development and QA manager will foster career growth and a strong team culture. In addition, they are expected to lead strategic conversations and guide development standards and direction. This person will also be responsible for the overall quality of our customer experience across digital platforms, and the scalability, reliability, and security of our software development efforts.

Essential Duties and Responsibilities:

Quality Assurance Management responsibilities include:

  • Review test plans and overseeing the bug tracking lifecycle, metrics development and tracking, test automation and performance testing.
  • Develop, implement, and manage QA processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery including creating automated and manual test libraries
  • Communicate and oversee quality standards and parameters to the product development team.
  • Provide coaching on best practice handling of change requests and QA practices.
  • Establish, track, report on, and gradually improve quality metrics.
  • Ensure maximum uptime and reliability of web services and billing infrastructure.

Software Development Management responsibilities include:

  • Provide both technical and people leadership for software development teams. 
  • Guide team development efforts towards successful project delivery.
  • Manage resource and staffing assignments for multiple projects.
  • Manage the timeline, scope, and tasks of the development projects.
  • Set and track project milestones, manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
  • Provide technical leadership to teammates through coaching and mentorship.
  • Work closely with our development leadership team to help define next generation application architecture.
  • Collaborate with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain quality web applications.
  • Ensure all web applications are secure, scalable, and observable.
  • Monitoring project timelines and key development milestones.
  • Ensure that software design features and objectives are consistent with internal customer requirements.
  • Ensure development best practices are followed and new techniques are introduced as appropriate.
  • Provide architectural guidance to development team and partners.
  • Scope development efforts and trade-offs as appropriate with business partners.
  • Partake in code reviews and development efforts as needed.
  • Lead platform development efforts as appropriate cross web TV platforms.
  • Ensure regulatory and other compliance of our software systems and processes.
  • Liaise with partners and vendors to ensure technical solutions and architecture meet business needs while complying with consumer and other laws and agreements.
  • Oversee direct and 3rd party billing infrastructure and development.
  • Evolve billing capabilities to meet business and revenue objectives.
  • Work with development partners and backend services engineering in order to ensure reliability, redundancy, scalability, and quality of experience across commerce flows.

Skills and Qualifications:

  • 10+ years of relevant engineering experience across web and/or video applications
  • 4+ years of people management experience, managing engineers
  • Proven track record building and managing software QA & Software Development engineers in test, engineering teams
  • Experience leading the delivery of large-scale systems
  • Experience leading multiple projects simultaneously
  • Experience with cloud computing or large-scale distributed systems for commercial online services that require high availability and performance
  • Experience in test automation for Front-end / back-end and end-to-end systems
  • Excellent written and verbal communication skills, ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical
  • Excellent collaboration skills including cross functional collaborations
  • Experience with standard QA and development tools
  • Understanding of QA tool development chains and environments

NESN requires proof of COVID-19 vaccination as a condition of employment, subject to applicable legal requirements.

Who We Are

NESN (New England Sports Network) is owned by the Boston Red Sox and Boston Bruins, and delivered to over 4 million homes throughout the six-state New England region and nationally as NESN National. The definitive source for New England sports programming, NESN consistently has been one of the top-rated regional sports networks in the country, with a reputation for innovative and award-winning production of sports events and specials.

Our professional environment is passionate, adaptable, creative, filled with aspiring individuals who are driven to grow with our company. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.

NESN is proud to be a diverse and inclusive employer. We are committed to Equal Employment Opportunities for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in New England Sports Network’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.